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NEOGOV · 3 months ago

Airport Operation Duty Manager

Airport - City of Colorado Springs, CO

Full-time

Onsite

Senior Level

$33.91/hr - $40.71/hr

5+ years exp

The City of Colorado Springs is seeking an Airport Operation Duty Manager to ensure the safe, secure, and efficient operation of the Colorado Springs Airport. This role involves coordinating with various stakeholders, overseeing daily operations, managing emergency responses, and ensuring regulatory compliance.

GovTechHuman ResourcesInformation TechnologySoftware

No H1B

Responsibilities

Serve as the senior airport operations representative during assigned shifts, acting as the primary point of contact for airport stakeholders, airlines, and tenants. Coordinate aircraft parking and gate usage to optimize operational efficiency

Monitor the airfield, terminal, and landside operations to ensure compliance with FAA regulations, TSA security requirements, and airport rules

Conduct regular airfield and facility inspections; identify, document, and coordinate correction of deficiencies related to Part 139, safety, and security

Respond to operational incidents, irregular operations (IROPS), and emergencies, coordinating resources and communications as needed

Issue, disseminate, and cancel NOTAMs and coordinate airfield surface closures or restrictions with FAA Air Traffic Control

Oversee snow and ice control activities, ensuring effective deployment of equipment and staff during winter weather events

Manage and resolve tenant, airline, and passenger concerns in real time to minimize disruptions

Serve in an incident command role during emergencies, implementing NIMS/ICS protocols

Coordinate airport emergency operations with FAA, TSA, military personnel, tenants, and Aircraft Rescue and Firefighting (ARFF) staff

Investigate and respond to security violations in accordance with the Airport Security Plan

Participate in developing and revising security and operations procedures

Develop, implement, and conduct training programs to ensure regulatory compliance with FAA and TSA requirements

Write, review, and update manuals and standard operating procedures related to airport operations

Support training and mentoring of Operations Agents staff, ensuring consistency in procedures and compliance

Oversee work quality, training, instruction, and scheduling to ensure operational excellence

Qualification

Airport operations knowledgeRegulatory compliance expertiseEmergency response protocolsAviation program developmentTraining program developmentSupervisionLeadershipSound judgmentStakeholder engagementCrisis managementMulti-agency coordinationMicrosoft Office proficiencyRadio communication protocolsAviation terminologyEffective communication

Required

Equivalent to completion of the twelfth grade (high school diploma or GED)

Five years of full-time, professional experience in airport operations, airport management, or a related field

Possess, or obtain upon hire and maintain, a valid, non-probationary Colorado driver's license not subject to restrictions

In-depth knowledge of airport operations, airfield maintenance, and regulatory compliance under 14 CFR Part 139 and 49 CRF Part 1542

Strong understanding of aviation program development, emergency response protocols, and operational safety standards

Effective communication skills, with the ability to prepare reports, manuals, and training materials

Proven ability to exercise sound judgment and make critical decisions during high-pressure situations

Ability to build strong working relationships with diverse stakeholders, including regulatory agencies, tenants, and the traveling public

Proficiency with standard office software (e.g., Microsoft Office) and familiarity with radio communication protocols, phonetic alphabet, and aviation terminology

Ability to obtain and maintain airfield driving privileges (movement and non-movement areas)