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Jackson Lewis P.C. · 1 month ago

Billing & Collections, Sr. Manager

US - NE - Omaha

Full-time

Hybrid

Senior Level, Lead/Staff, Director/Executive

$154K/yr - $171K/yr

10+ years exp

Jackson Lewis P.C. is a leading law firm focused on employment and labor law since 1958, with over 1,000 attorneys nationwide. The Billing and Collections Senior Manager will oversee the end-to-end revenue cycle, managing billing, appeals, and collections while ensuring alignment with the firm’s financial goals and delivering a positive client experience.

Consulting

H1B Sponsor Likely

Responsibilities

Serve as the day-to-day operational leader for all billing and collections activity

Partner with the Senior Director and Director of Billing and Collections to develop and execute a cohesive strategy for managing the full revenue cycle

Directly manage functional managers supporting billing, appeals and collections

Foster an environment of accountability, collaboration, and shared ownership across the revenue cycle

Identify and address process gaps impacting revenue cycle efficiency, accuracy, and timeliness

Establish and standardize KPIs, SLAs, and reporting metrics across all areas of responsibility

Drive continuous improvement in WIP and AR management, compliance, and appeals/reductions outcomes

Lead efforts to reduce rework, improve upstream data quality, and streamline the full revenue cycle

Coach, mentor, and develop billing, appeals, and collections managers

Establish consistent expectations for staff training, feedback, and career development

Promote knowledge-sharing and cross-training to ensure functional depth and flexibility across the team

Champion a culture of transparency, learning, and accountability

Partners with practice leaders, partners, and administrative teams to align revenue cycle goals with broader firm priorities

Work closely with Pricing, NBI, Intake, Finance, and IT teams to resolve upstream and downstream revenue challenges

Serve as a credible, knowledgeable escalation point for complex billing, and collections issues

Ensure adherence to client billing guidelines, outside counsel guidelines (OCGs), and firm policies

Oversee audit readiness and ensure strong controls are in place across all revenue processes

Drive compliance with contractual terms, client requirements, and internal quality standards

Qualification

Revenue cycle managementLaw firm financial operationsLeadership experienceAderantBillBlastChange managementInterpersonal skillsCommunication skills

Required

Bachelor's degree in finance, Accounting, Business, or related field (Master's a plus)

10+ years of progressive experience in law firm revenue cycle management (billing, e-billing, and collections)

Strong leadership experience managing cross-functional revenue cycle teams

Deep understanding of law firm financial operations, client expectations, and risk factors

Proven ability to lead change and drive measurable performance improvements

Excellent interpersonal and communication skills; strong executive presence

Ability to build trust and credibility with partners, practice leaders, and staff at all levels

Preferred

Experience working with tools such as Aderant, BillBlast, and other legal e-billing platforms strongly preferred

Company

Jackson Lewis P.C.

Glassdoor4.0

Jackson Lewis P.C.is a workplace law firm.

Founded in 1958

White Plains, New York, USA

1001-5000 employees

http://www.jacksonlewis.com

H1B Sponsorship

Jackson Lewis P.C. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (5)

2024 (3)

2023 (3)

2022 (6)

2021 (5)

2020 (3)