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New York State Homes & Community Renewal · 1 month ago

Training Specialist 1

Albany, NY

Full-time

Hybrid

Entry Level

$67K/yr - $67K/yr

2+ years exp

New York State Homes and Community Renewal (HCR) is the State’s affordable housing agency, with a mission to build, preserve, and protect affordable housing and increase homeownership throughout New York State. The Training Specialist 1 will develop and facilitate training courses, conduct needs assessments, and evaluate training effectiveness to enhance employee development within the agency.

FinanceProperty ManagementReal Estate

Responsibilities

Develop and facilitate training courses within the agency’s training program

Conduct needs assessments; review program mandates; collaborate with staff and program managers to identify training needs

Design training programs by determining course content, instructional methods, and necessary materials

Prepare proposals for new or updated training programs

Determine appropriate facilitation methods, including securing external instructors or delivering training personally

Review external instructors’ lesson plans to ensure alignment with course objectives

Prepare training logistics, including scheduling rooms, securing equipment, and procuring necessary materials and supplies

Organize and prepare virtual trainings

Develop lesson plans for courses delivered personally

Deliver engaging classroom and virtual presentations using appropriate audiovisual tools

Respond to trainee questions and provide clarification on course materials

Evaluate training effectiveness through surveys, performance reports, and supervisory feedback

Maintain attendance records for all training sessions

Manage training histories and maintain accurate, up-to-date records in the Statewide Learning Management System (SLMS)

Inform employees and program managers of available training and educational resources

Create and distribute training announcements and communication materials

Provide course detail and application support to employees interested in development opportunities

Select employees for training based on job relevance, budget, and class availability

Maintain records of employee training interests for ongoing program planning

Assist program managers and supervisors with development of on-the-job training procedures

Review OJT procedures for accuracy and relevance

Update training manuals in collaboration with supervisors and subject matter experts

Recommend specialized training to address workplace challenges, changes in policy, or new program requirements

Create and maintain internal SharePoint sites, forms, and lists

Assist in developing technology-focused training programs and facilitate technology-based classes

Support the administration of the agency’s mentoring program

Review applications and meet with participants to assess skills and development needs

Match mentors and mentees using structured assessment criteria

Maintain ongoing communication with program participants

Update program materials as needed and provide relevant training

Help establish and manage a career mobility office within the training department

Identify topics and areas where employees require career support and develop strategies to meet those needs

Meet with employees to identify career goals; provide information, resources, and training to support development

Meet with hiring managers to discuss best hiring practices, promote diversity/equity/inclusion, and identify hiring gaps

Respond to training-related inquiries via email and training office phone line

Support personnel initiatives, new training projects, and proposal development

Identify opportunities to improve the performance evaluation system by learning system data structures and functionality

Collaborate with Human Resources to provide training-related support

Attend train-the-trainer programs and maintain certifications necessary to deliver training courses

Qualification

Employee training experienceTraining program designAdvanced Microsoft OfficeAudiovisual tools proficiencyCommunication skillsHuman development knowledgeTraining evaluation skillsTechnology awarenessWritten communication skills

Required

Bachelor's degree and two years of experience in employee training, with working knowledge of training resources, methodologies, and industry trends

OR four years of specialized experience

OR associate degree plus two years of specialized experience

Foundational knowledge of human development

Ability to communicate clearly and effectively in classroom-style training

Strong written communication skills with ability to develop clear, concise instructional materials

Ability to assess and evaluate training program effectiveness

Proficient in audiovisual tools and techniques

Experienced in planning, designing, organizing, and documenting training materials (e.g., course outlines, lesson plans)

Highly proficient in technology, including: Advanced Microsoft Office skills, Awareness of current technology trends and tools

Benefits

Extensive benefits package including paid leave, including excellent health, dental, vision and retirement benefits with the New York State & Local Employees’ Retirement System.

Promotional opportunity for dedicated professionals

Work life balance benefits including a 37.5 hour work week and paid time off benefits including, vacation, sick, personal days, and Federal Holidays

Opportunity for compressed scheduling

12 weeks of Paid Parental Leave

Paid Family Leave

As a New York State employee, you may qualify to participate in the Federal Public Service Loan Forgiveness Program (PSLF).