JPMorganChase · 2 weeks ago
Human Resources Business Resiliency and Incident Management Executive Director
Jersey City, NJ
Full-time
Onsite
Mid, Senior Level
$176K/yr - $260K/yr
7+ years expJPMorganChase is one of the oldest financial institutions, offering innovative financial solutions globally. The Business Resiliency and Incident Management Executive Director will lead a high-performing team to enhance the HR Business Resiliency framework, ensuring effective incident management and strategic oversight within the organization.
Asset ManagementBankingFinancial Services
Responsibilities
Lead and Inspire: Manage incidents globally for Human Resources (HR) and firm-wide Employee Support, ensure proper response to disruptions and transparency to HR and Market / Location leadership so they remain abreast of incident response and status, support resiliency lifecycle process through planning, testing and quality monitoring
Collaborate and Execute: Represent the HR Business Resiliency team globally and with the Firmwide Resiliency Office (FRO) to ensure the resiliency agenda is understood and able to be executed by practitioners in the business
Strategize and Innovate: Strengthen the resiliency lifecycle framework by staying on top of new technology, including Artificial Intelligence and solutions to combat emerging threats and bring strategy to life by leading the team through new ways to approach resiliency
Connect and Cultivate: Build and nurture relationships, globally, to represent HR Business Resiliency and bolster our overall resiliency
Qualification
Required
7+ years in Business Resiliency/Continuity, Crisis Management, Project Management, and/or Process Development and Improvement
Proven people leader with a focus a track record of driving metrics-driven performance and on maintaining motivation, leading a high performing team, providing coaching, succession planning and driving innovation
A disruptor willing to challenge processes or practices that could be more effective
Ability to handle pressure situations and communicate effectively in both verbal and written channels to senior leaders in the organization
A master relationship builder, adept at managing connections across all levels and able to influence senior leaders and drive with a sense of urgency to ensure business readiness activities are complete
Flexibility to support the business during disruptive events that span regions, weekends, and holidays
Work independently and multitask in a fast-paced environment
Preferred
Business continuity and/or crisis management experience (accreditations are favorable e.g., Certified Business Continuity Professional (CBCP))
Robust understanding of Human Resources within the financial industry
Experience thriving in regulated environments
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
10001+ employees
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
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