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Freedom Solar Power · 1 month ago

Solar Service Technician

Houston, TX

Full-time

Onsite

New Grad, Entry Level

Freedom Solar Power is one of the largest solar installation companies in the United States, dedicated to quality craftsmanship and customer service. The Solar Service Technician will be responsible for troubleshooting, diagnosing, and repairing both residential and commercial photovoltaic systems, ensuring exceptional customer service throughout the process.

ConsumerConsumer ElectronicsGreenTechSolarSustainability

Responsibilities

Responds to service calls from dispatch on behalf of customers with solar system issues

Troubleshoots, diagnoses, and repairs Solar, Storage, and Off-Grid systems

May get on roofs to physically remove, replace, or repair solar panels

Provide exceptional customer service experience to homeowners

Communicates findings and follows procedures to the manager

Completes necessary paperwork, timekeeping, and inventory processing for all service calls

Collects payment for services rendered and potentially upsells customers in the field

Complete the job disposition form after every service call

Assist with other duties as assigned by Service Operations Manager

Qualification

Solar installation experienceResidential PV designElectrical systems knowledgeValid Apprentice Electrician licenseOSHA 10 certificationCustomer service skillsTroubleshooting skillsTeamwork abilityWork independently