Scott Group Studio · 2 months ago
Showroom Sales Coordinator / Project Manager
Dallas, TX
Full-time
Onsite
Mid Level
4+ years expScott Group Studio is a company with nearly a century of craftsmanship in rug making, dedicated to creating bespoke rugs for discerning interior design professionals. The Showroom Sales Coordinator / Project Manager will be responsible for providing exceptional customer service, supporting the sales team, and coordinating projects within the showroom environment to ensure client satisfaction and sales success.
ManufacturingSalesTextiles
No H1B
Responsibilities
Deliver an exceptional, service oriented experience to all clients and visitors in the showroom
Assist walk in clients and support sales presentations by providing product knowledge, answering inquiries, and making thoughtful recommendations
Support a senior sales executive with day-to-day quoting, customer service, sample requests, and order tracking
Update and maintain CRM and project management records
Follow up with clients on sample requests, outstanding quotes, and project timelines to ensure satisfaction and project momentum
Gain exposure to and support sales through observation, collaboration, and hands on involvement in active projects
Track samples that are on loan to clients and retrieve any samples that are no longer being considered
Maintain an attractive and organized showroom displays with Regional Manager that showcases products effectively including maintaining displays, managing showroom traffic, ordering office supplies, and assisting designers and clients as needed
Coordinate showroom events, and team presentations as needed
Work with inside and outside sales teams to ensure alignment between showroom activity and sales strategy
Stay informed on industry trends and product knowledge and contribute ideas for improving client engagement and showroom efficiency
Track opportunities, manage internal systems, and support accurate and timely client communications
Support the long term goal of growing into a Sales Account Executive role, developing knowledge of our product line, and client relationship strategy over time
Qualification
Required
Bachelor's degree in design, business, or a related field preferred, with four years of experience in showroom sales, project coordination, or customer service – ideally within the architecture or design industry
Proven experience in sales coordination, project management, or a similar role
Knowledge of showroom management, sales processes, and customer service principles
Ability to work effectively in a fast-paced, deadline-driven environment
Attention to detail and problem-solving skills
Strong interpersonal skills and ability to build relationships with clients and internal teams
Knowledge of relevant industry products, trends, and competitors
Able to rapidly switch between tasks as varied from answering a busy phone to organizing a showroom to assisting clients on the showroom floor
Strong skills in Office, Adobe suites, and CRM is preferred with an ability to quickly learn and adapt to new technologies
Outstanding written, verbal, and relationship building skills
Company
Scott Group Studio
Scott Group Studio designs and manufactures carpets for residential and commercial.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2013-12-01Private Equity
Leadership Team
Timothy Hill
Chief Executive Officer
Company data provided by crunchbase