Think of Us · 2 months ago
Senior Associate, Operations
Hybrid - Washington, DC
Full-time
Hybrid
Mid, Senior Level
$70K/yr - $75K/yr
2+ years expThink of Us is a systems change organization focused on transforming the child welfare system into a Child and Family Well-Being System. The Senior Associate, Operations will enhance the organization's operational and finance infrastructure, ensuring effectiveness and efficiency while supporting strategic goals through process design and improvement.
GovernmentNon ProfitProduct DesignVirtual Assistant
Responsibilities
Develop, document, and refine core organizational processes to strengthen operational effectiveness and ensure alignment across teams
Implement tools and systems that improve coordination, tracking, and accountability across functions
Identify opportunities for automation and AI integration to streamline administrative and reporting workflows
Partner with cross-functional teams to ensure operational systems support efficiency, clarity, and scalability
Partner closely with the Senior Director, Finance and Senior Manager, Finance to ensure smooth financial operations, including budgeting, expense tracking, and reporting
Support the design and implementation of finance-related systems (e.g., expense management, time tracking, forecasting tools)
Help translate financial data into clear operational insights and ensure alignment between financial and operational planning
Manage day-to-day facilities operations for the DC office, including vendor relationships, space planning, supplies, and onsite logistics
Oversee procurement processes and vendor management to ensure value, transparency, and timely delivery
Manage the full lifecycle of contracts (drafting and negotiation to execution, renewal, and recordkeeping) in collaboration with internal stakeholders and legal counsel
Support organizational compliance activities working with the Senior Director, Finance and Senior Manager, Finance, ensuring adherence to policies, documentation standards, and external requirements
Serve as an internal connector to help teams translate strategic priorities into clear operational actions
Lead or support cross-functional projects that enhance organizational efficiency and team coordination
Track progress against operations function goals and surface process improvements to the COO
Qualification
Required
2-3 years of experience in operations, finance operations, or business management within a fast-paced, mission-driven environment
Experience working across functions and understanding how different teams connect
Ability to create clarity and order in complex situations
Curiosity and practicality in approaching challenges
Self-starter who thrives in dynamic environments
Proactive in seeking direction and clarification
Ability to propose solutions and follow through to get results
Systems-minded with a focus on improving processes
Comfortable iterating and building lightweight systems that scale
Tech-forward and curious about emerging tools and technology, including AI
Strong communication and collaboration skills
Ability to translate complexity into clarity
Attention to detail while maintaining a big-picture understanding
Benefits
100% employer-paid medical, dental, and vision coverage for employees; 50% for dependents.
Access to Talkspace for confidential therapy and mental health support.
Short-Term Disability, Life, and AD&D Insurance included.
Optional Long-Term Disability and Supplemental Life Insurance.
Health Care and Dependent Care FSAs available.
401(k) Plan for pre-tax retirement contributions.
Work-from-home setup stipend to optimize your workspace.
Flexible PTO policy, plus sick leave and paid leaves of absence.
8 company holidays, plus three organization-wide seasonal breaks.
$1,500 annual stipend per employee.
Regular organization-wide learning sessions on relevant and reflective topics.
Company
Think of Us
Think of Us is a research and design lab for the social sector.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$47.5MKey Investors
The Audacious Project
2023-04-17Grant· $47.5M
Leadership Team
Lanell S.
Chief of Staff to the CEO
Lenette Posada Howard
Chief Operating Officer
Recent News
2023-04-28
The Chronicle of Philanthropy
2023-04-19
2023-04-19
Company data provided by crunchbase