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M.M.LaFleur · 1 month ago

Operations Intern

New York, United States

Internship

Hybrid

Intern

$19/hr - $20/hr

MM.LaFleur is a company focused on empowering individuals through their shopping experience. As an intern on the Operations team, you will gain insight into the company's logistics and operations, working cross-functionally to support various functions including inventory management and customer experience.

E-CommerceFashionLifestyleRetail

Responsibilities

Monitor daily 3PL operations, including outbound shipments, inbound POs, and returns

Identify and troubleshoot order exceptions, manual returns, fulfillment issues, and product management within Shopify

Communicate closely with our CX team to support troubleshooting and flagging customer issues to internal teams

Use Excel to support inventory management through weekly reporting and reconciliations

Work closely with our retail locations on weekly shipments, ship from store operations, and inventory management

Support dropship partner performance (on-time shipping, inventory, returns)

Support cross-functional operations projects, including pop-ups, trade shows, and inventory counts

Help develop processes that make our operations functions more efficient and error-free

Qualification

Microsoft ExcelShopifyProblem-solvingAttention to detailInterest in retailInterest in operationsInterest in supply chainCommunication skills

Required

Strong problem-solver with the ability to handle multiple priorities at once

Proficient in Microsoft Excel, with a strong understanding of basic formulas and data manipulation, including sorting and filtering, pivot tables, vlookups, and interpreting data

An interest in retail, fashion, operations, or supply chain

Strong communication skills and attention to detail