Stripe · 1 month ago
Indirect Tax Enablement Specialist
United States
Full-time
Remote
Mid Level
3+ years expStripe is a financial infrastructure platform for businesses, seeking an Indirect Tax Enablement Specialist to drive user success and implement internal strategies. The role involves creating and delivering engaging enablement materials and programs that empower users and internal teams, while providing real-time support during critical moments.
FinanceFinTechMobile PaymentsSaaS
Responsibilities
Provide real-time support to teams during critical moments - either due to bandwidth, or strategic initiatives where enablement solutions are needed like such as onboarding, support experience, and/or product enhancements
Analyze support experiences to identify patterns and opportunities for proactive enablement solutions
Collaborate with stakeholders to identify immediate and long-term enablement needs, objectives, and desired outcomes for both users and internal teams
Design, develop, and execute comprehensive enablement programs, curricula, and materials for various delivery methods (e.g., in-person, virtual, self-paced, blended)
Create engaging and interactive content tailored to address current knowledge gaps and anticipate future needs, promoting user adoption and team efficiency
Incorporate adult learning principles and instructional design methodologies to ensure optimal learning outcomes and user empowerment
Develop and implement assessments to measure the effectiveness of real-time support and proactive enablement programs
Work closely with tax advisory SMEs, product and operations teams as well as to ensure accuracy and relevance of content for both immediate and future needs
Adapt existing materials to suit different learning styles and audience needs, focusing on user enablement and internal strategy alignment
Ensure all enablement materials align with company branding and style guidelines while maintaining accuracy and effectiveness
Track and report on user adoption rates, enablement program completion rates, and overall effectiveness of both real-time and proactive initiatives
Continuously improve enablement strategies based on user feedback, support experiences, and data-driven insights
Qualification
Required
3+ years of experience in designing, developing, and executing enablement or learning programs
Strong understanding of adult learning principles and their application in user enablement
Excellent written and verbal communication skills, with the ability to explain complex concepts clearly to diverse audiences
Strong project management and organizational abilities
Creativity and innovation in developing engaging learning experiences that drive user adoption
Ability to work independently and collaboratively in a fast-paced environment
Proven track record of successfully executing enablement programs that positively impact user success and internal strategy implementation
Preferred
Experience in SaaS or technology-focused enablement roles
Familiarity with data analytics and reporting for enablement metrics
Knowledge of gamification principles in learning design applied to user enablement
Experience in a corporate learning and development environment, preferably with exposure to product adoption and user success initiatives
Proficiency in learning management systems (LMS) and e-learning authoring tools (e.g., Articulate Storyline, Adobe Captivate)
Company
Stripe
Stripe is an API technology company that provides online payment processing and commerce solutions for Internet businesses.
5001-10000 employees
H1B Sponsorship
Stripe has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (272)
2024 (283)
2023 (141)
2022 (379)
2021 (276)
2020 (111)
Funding
Current Stage
Late StageTotal Funding
$9.44BKey Investors
Tiger Global ManagementThrive CapitalFounders Fund
2025-02-27Secondary Market
2024-04-12Secondary Market· $694.16M
2024-03-01Series Unknown
Leadership Team
Steffan Tomlinson
CFO
Aitor Guevara
Head Of Engineering
Recent News
2026-01-07
2026-01-07
Fintech Schweiz Digital Finance News - FintechNewsCH
2026-01-07
Company data provided by crunchbase