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Trellix · 2 months ago

Staff Solution Consultant

United States

Full-time

Remote

Senior Level, Lead/Staff

5+ years exp

Trellix is redefining the future of cybersecurity with its GenAI-powered platform. The Staff Solution Consultant will support U.S. Public Sector customers in deploying and maintaining endpoint security systems, while also serving as a cybersecurity Subject-Matter Expert and facilitating problem resolution with various stakeholders.

Cyber SecurityInformation TechnologyNetwork Security

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

You will be responsible for overall customer experience and successful delivery of services

You will build and maintain strong customer relationships

You will work with a group of customer organizations to deploy, integrate, and operationalize Trellix’s Endpoint Detection and Response capabilities across a broad enterprise

You will write technical documentation and briefings

You will lead and/or participate in technical exchange meetings

You will collaborate with end users as well as inter-agency, intra-agency, and internal Trellix stakeholders

You will develop engineering artifacts such as system design diagrams, data flow diagrams, test plans, test reports, etc

You will lead or participate in development testing, debugging, pre-deployment testing, and post-deployment testing

You will lead or participate in certification and accreditation and/or access and authorization processes

You will lead or participate in deployment planning and execution

You will analyze technical/integration requirements and develop technical solutions for Customer review and consideration, and once approved, integrate into the customer's infrastructure

You will lead or participate in system configuration, tuning, and policy development

You will lead or participate in the development of standard operating procedures (SOPs) and playbooks

You will monitor and manage system health, status, availability, and functionality

You will report on technical problems, operational problems, and end user/customer feedback

You will analyze data and provide recommendations for solutions to operational and/or technical problems

You will lead or participate in technical troubleshooting efforts and problem resolution, including assessment, hands-on tasks, log reviews, performing triage tools, reviewing product documentation, and communicating with product support and development teams

Qualification

Cybersecurity operationsTrellix Endpoint SecurityData Loss PreventionEndpoint DetectionResponseSystems engineeringWindows administrationLinux administrationActive DirectoryCloud ServicesProblem resolutionTechnical troubleshootingTechnical documentationInterpersonal skillsCommunication skillsTeam collaboration

Required

Experience in large-scale operational environments focusing on cyber defense

Experience performing incident analysis, developing defensive capabilities, and designing and implementing security solutions

Experience with enterprise network technology planning, deployment, user migration and operations

Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders

Demonstrated technical proficiency in cybersecurity operations, cybersecurity engineering, systems engineering and/or Windows and Linux systems administration

Experience with Trellix Endpoint Security (ENS), e Policy Orchestrator (ePO), Data Loss Prevention (DLP), Endpoint Detection and Response (EDR), Threat Intelligence Exchange (TIE), and Data Exchange Layer (DXL)

Experience with Active Directory, Databases, Virtualization, Cloud Services [i.e., AWS, Azure] and enterprise networks

5+ years in a technical capacity

B.S. or higher in a related technical field (i.e., computer science, Information technology, or engineering)

Aptitude and ability to develop expertise with Trellix products

Familiarity with cyber threat identification, management, mitigation, and response strategies

Active TS/SCI clearance with Full Scope polygraph

Active DoD 8570 or DoD 8140 compliant cybersecurity certification