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PCNA · 2 months ago

Digital Experience Integration Developer - Remote

United States

Full-time

Remote

Senior Level

5+ years exp

Polyconcept North America (PCNA) is the industry’s biggest and most diverse offering of promotional products and decoration services. They are seeking a Digital Experience Integration Developer to design, build, and maintain integrations that power PCNA’s digital experience ecosystem, ensuring seamless data flow and a unified customer experience across various systems.

Consumer Goods

Responsibilities

Develop, maintain, and optimize integrations between internal and external systems, including the website, Salesforce, ASI, SAGE, PLM, PIM, and DAM

Design and implement APIs, data transformations, and automation processes to ensure efficient, accurate data exchange between platforms

Support product data integrations, ensuring product attributes, pricing, inventory, and imagery are properly synchronized across systems and customer-facing channels

Enhance account and contact synchronization between Salesforce and the website to improve lead management, account hierarchies, and customer access

Enable and maintain data flows for order history, sales activity, and customer insights between Salesforce and other systems

Implement and support PromoStandards integrations with distributors and third-party platforms, ensuring compliance and optimal data exchange

Collaborate with the Digital Experience and IT teams to troubleshoot and resolve integration issues, maintain uptime, and improve performance

Document integration workflows, mappings, and configurations to ensure clarity, traceability, and supportability across teams

Partner with Product and Marketing teams to ensure product content and imagery are accurately reflected across all connected systems

Participate in integration design reviews, testing, and deployments, following established DevOps and change management practices

Monitor integration performance and data quality, proactively identifying and resolving discrepancies or system errors

Contribute to digital transformation projects, bringing ideas and technical expertise to improve automation, scalability, and system efficiency

Qualification

System integrationRESTful APIsSalesforce integrationMiddleware toolsDigital content workflowsPromoStandards knowledgeProblem-solving skillsClear communicationCollaborative mindset

Required

Bachelor's degree in computer science, information systems, or a related technical field (or equivalent experience)

5+ years of experience in integration development or digital systems engineering

Hands-on experience developing integrations between Salesforce, web platforms, and enterprise applications

Experience with data management, API design, and middleware platforms

Strong technical experience in system integration, data APIs, and middleware tools

Proficiency with RESTful APIs, JSON, XML, and integration frameworks (e.g., MuleSoft, Boomi, Azure Logic Apps, or similar)

Familiarity with Salesforce data structures (Accounts, Contacts, Opportunities, MQLs) and integration methods (API, Bulk API, Apex, Data Cloud or Flow)

Experience integrating with PIM, PLM, and DAM systems, and understanding of digital content workflows

Strong problem-solving and debugging skills with attention to detail

Experience with data mapping, error handling, and logging in integration environments

Clear communicator with the ability to translate technical concepts for non-technical stakeholders

Collaborative mindset with comfort working across Marketing, IT, Product, and Sales teams

Preferred

Knowledge of PromoStandards specifications for product data, media, and inventory preferred

Familiarity with PromoStandards or the promotional products industry preferred

Benefits

Full healthcare and benefits! The health and wellness of our employees is important to us, that’s why we offer benefits including medical, vision, dental, short-term disability, and more!

Flexible scheduling

401k Matching

Generous Paid Time Off and Holidays

PCNA Cares Share Fund – donating to teammates in times of need

Company

PCNA

PCNA is the largest distributor of customized and personalized hardgoods and apparel, operating on five continents and selling in more than 100 countries.

Founded in 2005

New Kensington, PA, US

1001-5000 employees