World Wide Technology · 2 months ago
Customer Experience Executive
Anytown, CA, 99999, United States
Full-time
Onsite
Mid, Senior Level
$90K/yr - $120K/yr
5+ years expWorld Wide Technology is a leading technology service provider, and they are seeking a Customer Experience Executive. This role focuses on enhancing customer satisfaction through effective project management, sales support, and operational excellence while collaborating with various stakeholders.
HardwareNetwork HardwareSoftware
Qualification
Required
Experience (5+ years) in the fields of Customer Success, Sales, BD, Project Management, Operations, IT, or Business Analysis
Mid- to Senior-level understanding of Enterprise and Whole Portfolio Agreements with Cisco. Knowledge of other Original Equipment Manufacturers (OEM) products and solutions e.g. Palo Alto, RedHat, VMware, Dell, etc. is ideal but not required
Experience supporting and working within Cisco licensing models and Smart Accounts
Strong internal motivation and passion for learning
Strong project or process development skills
Experience dealing with all levels of corporate structure
Ability to prioritize and organize effectively and manage multiple projects and assignments
Critical thinker with a common-sense skillset
Ability to develop strong, collaborative working relationships with peers, project teams, partners and customers
Capacity to analyze and interpret data
Experience in managing a team of highly functioning individuals, coordinating and delivering against a common goal amongst the team
Up to 20% Nationwide travel is possible
Undergraduate Degree in a related field or equivalent work experience is required
Preferred
Professional working proficiency in Korean is a plus
Master's degree in a related field or equivalent work experience is preferred
Benefits
Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
Company
World Wide Technology
World Wide Technology provides technology and supply chain solutions for large public and private organizations.
10001+ employees
H1B Sponsorship
World Wide Technology has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (52)
2024 (56)
2023 (25)
2022 (63)
2021 (50)
2020 (48)
Funding
Current Stage
Late StageTotal Funding
$25M2000-02-13Series Unknown· $25M
Leadership Team
Michael Taylor
Chief Technology Officer
Thomas Strunk
CFO at WWT
Recent News
2026-01-16
Morningstar.com
2026-01-07
2025-12-30
Company data provided by crunchbase