3Rivers Federal Credit Union · 2 months ago
Mortgage Loan Officer
Fort Wayne, IN
Full-time
Onsite
Entry, Mid Level
$60K/yr - $60K/yr
1+ years exp3Rivers Federal Credit Union is committed to providing exceptional service in the mortgage lending space. The Mortgage Loan Officer is responsible for building relationships with members and referral sources, managing the lending process, and ensuring compliance with regulations while promoting the credit union's mortgage products.
BankingFinancial Services
Responsibilities
Establish trusting relationships with members and business partners by providing consistent, high-quality service
Use persistence and persuasion to overcome objections
Increase member satisfaction by being highly responsive to the needs of members
Incorporate critical thinking when working with membership to ascertain which option is the best fit for the member’s Spend, Save, and Borrow needs
Provide advice and assistance regarding budget counseling, consolidations, pay methods, and other areas relating to members’ financial needs
Be well-versed with a variety of mortgage products, including Conventional, Government (FHA, VA, and USDA,) and Equity Products
Stay up to date on all Portfolio Loan guidelines in order to meet origination unit and volume goals
Evaluate alternatives to ensure the solutions provided and products recommended are in the best interest of the membership
Assess risk and ensure compliance with all credit union policies and procedures, as well as Federal Laws and Regulations
Ensure all Credit Union member information and transactions are kept confidential
Manage the lending process, evaluate need, sell products, and maintain knowledge of internal and competitors’ trends (rates, terms, etc.)
Use technology to its fullest extent and leverage technical support when needed to either enhance performance or solve a problem
Be comfortable in an outside sales role and be familiar with calling on referral sources, including Realtors, Builders, Investment Advisors, and other COIs in the community in order to grow the Credit Union’s membership through the origination of Purchase and Construction Mortgage Transactions
Attend outside events in a networking capacity, promoting the 3Rivers brand and establishing new relationships in order to grow and expand your referral sources
Work with the branch teams in order to maintain member retention through various types of mortgage transactions
Be available to work nights and weekends when member needs are present
Qualification
Required
1-3 years of mortgage experience needed, with existing referral sources preferred
High School diploma or equivalent
Ability to gather and properly complete data in accordance to regulatory and organization's requirements
Good understanding of financial institution products and services
Flexible and able to work independently with limited supervision
Ability to adapt quickly to change
Proactive selling/networking techniques
Bias for Action and a high sense of urgency
Ability to manage several tasks daily
Excellent attention to detail
Intermediate knowledge of business financial structures and deposit needs
Knowledge of office procedures and equipment
Exceptional knowledge of computer functions and internal software applications
Interpersonal skills to present the Credit Union positively during transactions
Goal/mission-driven
Self-starter who knows how to develop centers of influence
Valid driver's license and reliable transportation
Adheres to all federal, state, and credit union regulations and policies
Preferred
Existing referral sources preferred
College degree in a business-related field, preferred
Company
3Rivers Federal Credit Union
3Rivers Federal Credit Union is a bank offering financial services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Don Cates
President and CEO
Tim Sheppard
CFO
Recent News
Seattle TechFlash
2025-06-28
Inside INdiana Business
2022-06-21
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