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PrismHR · 6 hours ago

Business Administrator

Katy, TX

Full-time

Onsite

Senior Level

$75K/yr - $90K/yr

5+ years exp

PrismHR is seeking a dynamic Business Administrator to lead the non-clinical operations of Zazen Surgery Center. This high-impact role focuses on financial oversight, operational KPI leadership, and driving growth strategies while ensuring patient satisfaction and staff development.

Cloud ComputingHuman ResourcesSaaSSoftware

Growth Opportunities

Hiring Manager

Meirelly Barrozo

Responsibilities

Directly supervise billing staff, monitor Accounts Receivable (A/R) aging, track denials, and ensure timely payment posting

Conduct monthly audits of billing and collections

Goal: Maintain A/R ≤ 45 days and denial rate ≤ 5%

Establish and report weekly/monthly on a comprehensive KPI dashboard for leadership

Metrics include financial (collections, charge lag), operational (case volume, OR turnover time), growth, staff, and patient satisfaction scores

Ensure all KPIs have clear, measurable goals aligned with center strategy

Drive business development by conducting at least 5 documented physician/referral outreach activities per month

Advance at least 2 active physician or contract discussions within a 90-day period

Support marketing, employer, and insurer contracting strategies

Conduct timely performance evaluations for all administrative staff

Develop non-clinical staff training programs (customer service, compliance, process improvement)

Lead monthly team culture initiatives, meetings, and facilitate conflict resolution

Systematically monitor patient satisfaction (billing clarity, wait times, communication)

Implement systems for gathering feedback (surveys, online reviews)

Track and ensure prompt, documented resolution of all patient complaints

Identify process bottlenecks and implement automation or efficiency improvements

Propose at least 2 cost-saving or revenue-enhancement initiatives per month

Lead or support expansion projects, service line growth, and facility scaling

Qualification

Healthcare leadershipRevenue cycle managementFinancial reportingAmbulatory Surgery Center experienceAnalytical skillsCustomer serviceLeadership skillsCommunication skills