Apply on Employer Site

Morgan Stanley · 3 weeks ago

Investor Services Representative

Purchase, NY

Full-time

Onsite

Mid, Senior Level

$95K/yr - $190K/yr

Morgan Stanley is a global business within the Institutional Equities Division that provides fund administration services. The Investor Services Representative will be responsible for maintaining share registers, processing investor transactions, and providing essential services to fund managers and investors.

Asset ManagementFinanceFinancial ServicesLending

H1B Sponsor Likely

Responsibilities

Providing day-to-day Investor services to both the Fund Manager and the investors in the fund

Providing oversight and guidance to other members on the team

Keeping line management appraised of operational issues in a timely manner

Act as a primary contact point for fund investors

Act as a primary contact point to the Fund Manager for investor related information

Provide authorized parties with copies of fund investment documentation

Open new investor accounts ensuring compliance with the fund documentation, anti- money laundering requirements, statutory regulations and company policies and procedures

Process investor transactions in line with the fund documentation, anti-money laundering requirements, statutory regulations and company policies and procedures

Process the cash movements associated with investor activity

Provide investors and their nominees with statements, contract notes and other documentation

Handle queries from investors and fund managers in a professional and prompt manner, escalating where appropriate

Ensuring that the records of the fund are maintained in a complete and organized manner

Produce Management Information Systems (MIS) and other internal operational reports that assist in the effective operation of the team

This role has particular responsibility for the second level review of activity entered by fellow team members

All of the above should be carried out in compliance with the Service Level Agreements agreed with each client

Training and mentoring of some individual team members

Ensure that individual team members are aware of the polices, controls and procedures that apply to their role

Providing an escalation point for team members

Ensuring that line management are made aware of any issues in a timely manner

Highlighting resource constraints to line management

A detailed knowledge of the offering documentation for the funds being serviced

A thorough knowledge of the regulations that pertain to the domicile of the fund being serviced

A thorough knowledge of our internal policies and procedures. Particular emphasis is required on all matters relating to Anti-Money laundering controls

Identifying system enhancements that reduce operational risk, create operational efficiency or improve customer service

Participating in the key elements of the project life cycle (Specification, Testing and Operational Implementation)

Participating in the in conversion of records from other administrators

Qualification

Investor servicesCompliance knowledgeTeam leadershipOperational efficiencyProject managementCommunication skillsProblem-solving skills