Matrix Business Capital · 2 months ago
Sales Support Representative
Long Beach, CA
Full-time
Onsite
New Grad, Entry Level
$60K/yr - $750K/yrMatrix Business Capital is a company specializing in equipment financing and operating capital for small to medium-sized businesses across the U.S. They are seeking a Sales Support Representative to assist in the equipment financing industry through a two-year training program, with opportunities for growth into sales or credit roles. The role involves outbound calling, lead qualification, and providing customer service to ensure satisfaction and maintain relationships.
Asset ManagementFinancial ServicesService Industry
Responsibilities
Outbound Calling: Make a high volume of calls to potential customers from a contact list or database to introduce products or services
Lead Qualification: Identify whether prospects fit the company’s target customer profile and qualify them for further engagement
Script Execution: Use provided scripts or personalized approaches to effectively communicate the company’s value proposition and engage prospects
Objection Handling: Address concerns, hesitations, or rejections in a professional and persuasive manner to maintain interest
Appointment Setting: Schedule meetings or product demonstrations for sales representatives or account executives to further the sales process
Follow-Up: Re-engage with prospects who show interest but are not ready to commit during the initial call
Database Management: Maintain accurate records of call outcomes, prospect information, and follow-up actions in CRM systems
Loan Processing: Prepare loan proposals and needs lists for the sales team, coordinate with equipment vendors to obtain the necessary documentation, follow up with customers and vendors to complete loan requirements
Customer Service: Conduct quality control calls post-transaction to ensure customer satisfaction, update credit files and perform customer service calls
Post Funding: Maintain relationships with existing customers and vendors, update customer information in the database, facilitate communication regarding upcoming finance projects, manage credit files for new finance opportunities
Qualification
Required
Must be an 'A' Player
Required Bachelor's degree from a reputable 4-year college
Must have a good personal credit score
Available to work at the office from 6 AM to 3 PM PST, Monday through Friday
Highly organized, meticulous, and detail-oriented
Positive, polished, and professional demeanor
Excellent interpersonal and communication skills
Strong work ethic with the ability to thrive in a fast-paced, evolving environment
Preferred
Experience in sales, loan processing, or leadership is a plus
Benefits
Medical insurance
Dental insurance
Vision insurance
Paid time off
Retirement plan
Company
Matrix Business Capital
Matrix Business Capital is an asset-based finance company specializes in extending business equipment leases.
Founded in 2006
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase