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Missouri University of Science and Technology · 2 days ago

APPLICATION ADMINISTRATOR-SPECIALIST #00030628

Rolla, MO

Full-time

Onsite

Mid Level

$55K/yr - $74K/yr

3+ years exp

Missouri University of Science and Technology is a leading research university focusing on education and technology. The role involves implementing and supporting vended applications, advising end users, and ensuring compliance with best practices and security standards.

EducationHigher EducationUniversities

No H1B

Responsibilities

Liaise with campus departments for IT integrations and support needs related to vended applications

Develop and maintain positive and collaborative relationships within IT, campus departments and other academic leaders

Collaborate with teams across the UM System to review and assess available software and identify opportunities for enterprise-wide solutions

Maintain knowledge of vended applications to identify use cases for other areas of campus to solve technical needs within currently available vended applications

Coordinate with IT Security for best practice and compliance for application authentication, account permission, security group management, administrative access and data security (FERPA, HIPAA, GLBA, university data classification, etc.)

Have a familiarity with project management principles (agile, scrum, waterfall, etc.) to understand connections, dependencies and requirements of providing services

Develop low-code/no-code solutions to prototype solutions for requirements gathering to identify solutions with campus groups

Provide backup for department application administrators, as necessary and defined with the departments in a vended application support agreement

Monitor software, analyze problems, and collaborate with department(s) to enhance features and resolve issues with vended applications, including security vulnerabilities, accessibility requirements, data feed updates, and future updates

Draft and maintain documentation for vended applications, including data diagrams and dictionaries with understanding in SQL, API and data feed mechanisms

Work with customers to ensure proper integration of applications with knowledge in SSO (Azure/Entra AD), DNS/DKIM, SFTP, API and other technical requirements

Have a working knowledge for application infrastructure, coding, change management, application development cycle and user interface/experience

Collaborate on upgrades/new feature schedules with departments, ensuring business operations will operate correctly in current and future environments

Other tasks as assigned or identified in supporting vended applications on campus

Qualification

Vended applications supportApplication security complianceProcess automationSQLAPI integrationProject management principlesUser-friendly presentationCommunicationAttention to detailSelf-motivatedTechnical documentation

Required

A Bachelor's Degree in Computer Science, Information Science or related field

At least three years of higher education institution experience and related applications/software (e.g Learning Management System, Recruitment and Student Support software) experience required