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University of Utah Health · 2 months ago

Patient Diagnostic Assistant

Salt Lake City, UT

Full-time

Onsite

New Grad, Entry Level

University of Utah Health is dedicated to enhancing the health and well-being of people through patient care, research, and education. The Patient Diagnostic Assistant role involves coordinating and organizing diagnostic tests, procedures, and surgery schedules, while acting as a liaison between patients and healthcare professionals.

Health CareHigher EducationTechnical SupportTraining

Responsibilities

Coordinates and organizes diagnostic tests, procedures and surgery schedules

Assists in the coordination of outside lab work, gathering results, and documentation

Acts as a liaison with patients, outside healthcare professionals, and ancillary hospital departments

Maintains current lists of patients for various phases of treatment

Supports multi-site locations of service and ensures appropriate coordination of patient appointments

Provides clinical information to patients, referring physicians, labs and insurance carriers

Initiates and follows up on insurance pre-authorizations, including missed authorizations or exceptions required for tests and procedures

Acts as the first point of contact for the department by answering the phone, greeting, and directing patients

Assess patient questions to ensure correct scheduling with the appropriate medical provider

Triages and manages calls by providing clinical information to patients, referring physicians, lab and insurance carriers

Creates new patient charts ensuring that the appropriate documentation is included

May maintain filing on all patient charts and coordinate records management with outside institutions

Performs other duties, as required

Qualification

Healthcare coordinationPatient communicationTriage skillsOrganizational skillsHuman relations

Required

Bachelor's degree in a healthcare related field, or the equivalency

Demonstrated human relations and effective communication skills

Ability to remain calm when assisting chronically ill patients regarding potentially life threatening symptoms or side effects

Ability to triage patient needs and direct them appropriately

Ability to organize complex appointments for each patient who requires the coordination of multiple healthcare professional schedules

Company

University of Utah Health

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University of Utah Health is the Intermountain West’s only academic health care system, combining excellence in patient care, the latest in medical research, and teaching to provide leading-edge medicine in a caring and personal setting.

Founded in 1965