Madison Square Garden Entertainment Corp. · 2 months ago
Manager Benefits Operations
New York City, NY
Full-time
Onsite
Mid, Senior Level
$83K/yr - $140K/yr
5+ years expMadison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Benefits Operations Manager plays a hands-on role in supporting the Director of Benefits by ensuring operational excellence in the daily administration of employee benefits programs, ensuring compliance and accuracy.
EventsMedia and EntertainmentSports
Responsibilities
Oversee the daily administration of health and welfare employee benefits programs ensuring accuracy, efficacy and compliance
Perform detailed testing of benefit plan configurations within HRIS and benefits administration system to ensure accuracy during implementations, open enrollment and plan configurations
Partner closely with internal Technology, Payroll and HR Operations teams and with external vendors to ensure seamless and timely delivery of benefits services
Develop and maintain process documentation, standard operating procedures and system testing scripts
Provide key operational support during annual open enrollment, including system testing, communications, vendor coordination and employee inquiries
Assist with benefits audits, vendor evaluations and contract reviews
Support benefits compliance efforts, including ACA reporting, ERISA, HIPAA, COBRA and other applicable regulations
Assist with the implementation of new benefit plans, tools or process enhancements to improve efficiency and optimize employee experience
Qualification
Required
5+ years of experience in benefits administration, with at least 2 years in an operations or systems-focused role
Bachelor's degree in Human Resources, Business Administration or related field or commensurate experience
Experience working with HRIS/benefits administration platforms (e.g., Oracle, ADP, Businessolver or similar)
Experience working in a highly matrixed organization
Strong technical aptitude with experience in system testing, data validation and file integrations
Proficiency in Excel and working with data files (CSV, XML, etc.) and experience with benefits file feeds and integration tools (e.g., EDI, SFTP)
Analytical mindset with a focus on accuracy, process improvement and compliance—attention to detail is a must
Strong communications, vendor management and project-solving skills
Ability to work independently and manage multiple priorities in a fast-paced environment
Benefits
Robust set of tools and resources to help employees understand their interests and purpose
Upskilling employees’ talents and strengths
Support benefits compliance efforts
Growth and longevity for our employees are top priorities
Company
Madison Square Garden Entertainment Corp.
MSG Entertainment is a world leader in live entertainment, comprised of world-renowned venues and marquee brands.
5001-10000 employees
H1B Sponsorship
Madison Square Garden Entertainment Corp. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (2)
2023 (9)
Funding
Current Stage
Public CompanyTotal Funding
$620.12M2023-12-05Post Ipo Debt· $225M
2023-09-18Post Ipo Secondary· $232.38M
2023-06-20Post Ipo Secondary· $162.75M
Leadership Team
Neil Ryan
Senior Vice President Show Productions
Josephine Vaccarello
Executive Vice President of Live
Recent News
2025-12-24
Company data provided by crunchbase