Ohio Department of Administrative Services ยท 23 hours ago
IT Intern (Enterprise Service Management)
Columbus, OH
Internship
Onsite
InternThe Ohio Department of Administrative Services is seeking an IT Intern to support the Enterprise Service Management team. This internship provides a unique opportunity for students or recent graduates to gain practical experience in enterprise IT operations while assisting with ServiceNow administration, Change Management, Disaster Recovery planning, and Audit & Compliance tracking.
Responsibilities
Assist with ServiceNow tasks such as data entry, simple reporting, and updating documentation
Support the Change Management process by helping track and log change requests
Contribute to Disaster Recovery documentation and preparation activities
Help update audit and compliance checklists, logs, and supporting records
Participate in team meetings, record meeting notes, and follow up on assigned tasks
Shadow senior IT staff to learn about enterprise technology governance, operations, and risk management
Provide general support to ongoing IT initiatives as needed
Qualification
Required
Currently enrolled in (or recently completed) a college program in Information Technology, Business, or related field
Basic computer literacy, including familiarity with Microsoft Word, Excel, PowerPoint, and Outlook
Strong written and verbal communication skills
Interest in IT systems, process documentation, or enterprise operations
Preferred
Exposure to IT service management tools (ServiceNow, ticketing systems)
Coursework or experience in project management, cybersecurity, or data analysis
Ability to work independently with direction
Strong organizational skills and attention to detail
Company
Ohio Department of Administrative Services
The Ohio Department of Administrative Services (DAS) is committed to providing quality centralized services, specialized support and innovative solutions to state agencies, boards and commissions as well as local governments and state universities.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Kannan Ramanujam
Chief Operating Officer - OIT
Kristina K. Hagberg
Deputy State Chief Information Officer
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