Rollins, Inc. · 2 months ago
Residential Service Manager
Natick, Massachusetts
Full-time
Onsite
Mid Level
$65K/yr - $70K/yr
3+ years expWaltham Pest Services is the original pest control provider in the New England area, focusing on public health and safety. They are currently seeking a Residential Service Manager to lead a team in delivering exceptional service and managing overall operations, including fleet management and customer satisfaction.
CommercialConsumerHome ServicesService Industry
Responsibilities
Lead and mentor a group of front-line colleagues
Provide highly skilled “hands-on" management
Train and develop technicians
Monitor scheduling and routing to drive efficiencies and productivity
Schedule client services and route service technicians
Motivate the service team to provide high-quality customer and technical services
Guide service technicians in resolving client issues and concerns
Ensure that customer expectations are met
Have experience interacting with both commercial and residential clients
Perform quality site inspections
Review and submit all service-related documents and reporting
Assist with interviewing and selecting service technicians and trainees
Maintain inventory of equipment and supplies
Multi-task within a fast-paced environment
Qualification
Required
At least 3 years of SUPERVISORY or management of direct and indirect reports in a service-based industry (i.e. package delivery, beverage, uniform, or vending services; pest control, lawn care or construction)
High School Diploma/GED
Excellent communication skills
Valid Driver's license
Must be 18 years of age
Safely use a ladder within the manufacturer's weight capacity
Lift and carry up to 50 lbs
Safely access crawl spaces, attics, confined spaces, roof tops, etc
Ability to work in all types of weather conditions
Benefits
Comprehensive benefit package that includes medical, dental, vision, 401K with company match, stock purchase, tuition reimbursement, and more!
Paid Time Off (Holiday/Vacation/Sick)
Company Vehicle & Gas Card
Award-winning Company Paid Training!
Smartphone, Equipment, etc.
Opportunities for Growth, Development, and Advancement
Awards and recognition
Company
Rollins, Inc.
At Rollins, our mission is simple: to become the best service company in the world.
10001+ employees
H1B Sponsorship
Rollins, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2023 (1)
2022 (2)
2020 (2)
Funding
Current Stage
Public CompanyTotal Funding
$2.06B2025-11-10Post Ipo Secondary· $200M
2025-02-19Post Ipo Debt· $500M
2023-09-07Post Ipo Secondary· $1.36B
Leadership Team
Jerry Gahlhoff Jr.
Chief Executive Officer & President
Renee Pearson
GVP & Chief Technology Officer
Recent News
MarketScreener
2025-12-05
2025-11-13
2025-11-11
Company data provided by crunchbase