SurveyMonkey · 8 hours ago
Vice President, Product Design and Research
United States
Full-time
Remote
Director/Executive
$289K/yr - $340K/yr
12+ years expSurveyMonkey is the world’s most popular platform for surveys and forms, built for business and loved by users. As the VP of Design & Research, you will lead the vision and execution for how customers experience the platform, overseeing a multidisciplinary organization and ensuring customer insights are embedded into every phase of product development.
Content MarketingMarket ResearchSoftware
Responsibilities
Craft a Vision for Experience: Define and drive the end-to-end UX and research strategy for our platform—delivered in fast, iterative phases that create meaningful customer value
Build and Scale the Organization: Lead a world-class team across UX, content, systems, and research—nurturing deep expertise in each function while fostering a shared culture of creativity, inclusion, and impact
Be a Strategic Product Partner: Work hand-in-hand with Product and Engineering to identify the right problems to solve—grounding the roadmap in user needs, research insights, and behavioral data
Unify the Platform: Create design systems and experience patterns that tie together fragmented product surfaces into a cohesive, modern, multi-platform UX
Accelerate Self-Serve Growth: Help design PLG-ready, insight-led experiences that drive activation, engagement, and expansion
Lead with Innovation & Curiosity: Champion the use of AI/ML where it creates leverage—whether in user experience, research tooling, or design workflows
Drive Alignment Across the Org: Represent Research & Design at the executive level—advocating for the customer and aligning cross-functional teams around experience quality as a competitive advantage
Qualification
Required
12+ years of experience in product design and/or research, including 5+ years in senior leadership roles
Experience in product-led growth (PLG) or self-service environments, with an understanding of how experience impacts activation, conversion, and retention
Proven success leading multi-disciplinary UX and research organizations within complex SaaS or productivity platforms
A strong foundation in interaction design, UX strategy, design systems, and research methodologies
Experience unifying disconnected product surfaces into a coherent, scalable user experience across web and mobile
A track record of helping product teams focus on the right problems—leveraging qualitative and quantitative insight to inform and shape strategy
Technically current—actively explores and applies modern design, research, and AI tools to stay ahead of the curve
Confident communicator and executive presence—comfortable influencing at all levels and aligning diverse stakeholders around the user perspective
Benefits
Medical, dental, vision, life, and disability insurance
401(k) retirement plan
Flexible spending & health savings account
Paid holidays
Paid time off
Employee assistance program
Other company benefits
Company
SurveyMonkey
SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users.
1001-5000 employees
H1B Sponsorship
SurveyMonkey has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (15)
2022 (29)
2021 (10)
Funding
Current Stage
Public CompanyTotal Funding
$1.14BKey Investors
Tiger Global ManagementJP Morgan Chase
2023-03-13Acquired
2018-09-26IPO
2014-12-15Private Equity· $250M
Leadership Team
Robin Ducot
Chief Technology Officer
C
Chris Finley
VP of Business Development
Recent News
Spectrum Equity
2025-12-24
2025-09-17
EIN Presswire
2025-07-24
Company data provided by crunchbase