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ProSidian Consulting · 1 month ago

Lead Technical Training and Development Process Engineer | Technical Training and Development Division (TTDV) Instructional Design Staff Augmentation [WMATA0012011]

1101 Wilson Blvd, Arlington, VA 22209, USA

Full-time

Onsite

Senior Level

7+ years exp

ProSidian Consulting is a Management And Operations Consulting Services firm that focuses on providing tailored solutions to clients. They are seeking a Lead Technical Training and Development Process Engineer to support the Washington Metropolitan Area Transit Authority (WMATA) by leading process improvement initiatives and designing innovative training solutions to enhance workforce performance.

Management ConsultingProject ManagementRisk Management

Growth Opportunities

No H1B

U.S. Citizen Only

Responsibilities

Lead process improvement and digital transformation initiatives; analyze current workflows; develop streamlined systems using Lean/Six Sigma principles; coordinate with IT and instructional teams for system integration

Lead End-to-End Process Redesign Initiatives: Direct the analysis, redesign, and digitization of complex, paper-based workflows, ensuring alignment with organizational goals, compliance standards, and user needs

Facilitate Cross-Functional Collaboration: Serve as the primary liaison between business units, IT, and executive stakeholders to ensure shared understanding, resolve barriers, and drive consensus on process improvements

Ensure Quality, Risk Mitigation, and Compliance: Identify process risks and inefficiencies, prioritize corrective actions, and ensure all redesigned workflows meet data governance, security, and accessibility requirements

Manage Project Timelines and Deliverables: Oversee project planning, resource allocation, and milestone tracking to ensure timely delivery of process maps, workflow designs, implementation plans, and training materials

Analyze training needs and performance gaps: Conduct comprehensive training needs assessments to identify performance gaps and learning requirements across various technical roles within the agency

Design and develop NextGen learning materials: Create instructional content for multiple delivery formats—including instructor-led training (ILT), computer-based training (CBT), and blended learning

Evaluate training effectiveness: Develop and apply robust evaluation strategies based on established models such as Kirkpatrick’s Four Levels

Provide subject matter expertise in instructional design methodologies: Serve as a SME in instructional systems design, offering guidance on the application of adult learning theory, instructional design models (e.g., ADDIE, SAM), and emerging trends in learning and development

Provide process engineering services: Analyze, redesign, and digitize existing paper-based workflows

Qualification

Process EngineeringWorkflow AutomationDigital TransformationLean Six SigmaInstructional DesignStakeholder EngagementProject ManagementTechnical ProficiencyOperational ExcellenceSystems AnalysisBPM ToolsData AnalysisAdobe Creative CloudMicrosoft Office SuiteCollaborationCritical ThinkingDocumentation

Required

7+ years in process improvement or engineering; experience with workflow automation and digital transformation

Bachelor's or master's degree in industrial engineering, systems engineering, or related field

7+ years of experience in process engineering

Experience moving processes from paper to digital tools

Experience collaborating with internal IT departments

Experience designing systems with union collective bargaining agreements and labor relations sensitivities

Strong project management and stakeholder engagement skills

Proficiency in project management methodologies and tools

Exceptional leadership and interpersonal skills for effective team management

Outstanding time management and prioritization abilities to meet project milestones

Adaptability to changing project requirements and priorities

Ability to multi-task and pay close attention to detail

Excellent analytical, organizational and time management skills

Strong communication skills, both oral and written

Understanding and proficiency with business tools and technology, including Microsoft Office

The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, proficient with Adobe Acrobat, data analytic tools, and Visio, and the ability to quickly learn other tools, as necessary

Commitment to work with intelligent, interesting people with diverse backgrounds to solve the most significant challenges across private, public, and social sectors

Curiosity – the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together

Humility – exhibits grace in success and failure while doing meaningful work where skills have an impact and make a difference

Willingness to constantly learn, share, and grow and to view the world as their classroom

Benefits

Competitive Compensation: The pay range is competitive and includes group health benefits, pre-tax employee benefits, and performance incentives. The company contributes a fixed dollar amount each month toward the plan chosen for medical and dental benefits, with contributions deducted on a pre-tax basis.

Group Medical / Dental / Vision Health Insurance Benefits: ProSidian partners with network providers to offer eligible employees a variety of medical and dental plans, including high-deductible health plans and PPOs. ProSidian also provides plans for both high and low vision.

401(k) Retirement Savings Plan: The 401(k) Retirement Savings Plans allow eligible employees to save for retirement. A variety of investment options are available, along with support from a personal financial planner. The plan operates as a pre-tax Safe Harbor 401(k) Retirement Savings Plan that includes a company match.

Vacation and Paid Time-Off (PTO) Benefits: Eligible employees can use PTO for vacations, doctor's appointments, or personal events. These benefits include 2 weeks of vacation, 3 sick days, 10 ProSidian holidays, and government holidays.

Pre-Tax Payment Programs: Pre-Tax Payment Programs are premium-only plans (POPs) that provide eligible employees with a comprehensive Flexible Spending Account (FSA) Plan and associated tax benefits.

Purchasing Discounts & Savings Plans: We aim for your financial success; thus, we offer a Purchasing Discounts and Savings Plan through the Corporate Perks Benefit Program. This program provides special discounts to eligible employees on everyday purchases of products and services.

Security Clearance: Due to the nature of our consulting engagements, a security clearance is necessary for engagement teams managing sensitive work in the Federal Marketplace. Security clearance is a valuable asset in your professional portfolio, enhancing your credentials.

ProSidian Employee & Contractor Referral Bonus Program: ProSidian can offer up to $5,000 for referrals who stay employed for 90 days, based on candidates submitted through our Referral Program.

Performance Incentives: Due to the nature of our consulting work, performance incentives are tied to each new client that employees assist in pursuing and supporting.

Flexible Spending Account: FSAs help you cover eligible out-of-pocket healthcare and dependent daycare expenses on a pre-tax basis. You estimate your expected costs for the planned year and choose to set aside a portion of each paycheck into your FSA.

Supplemental Life/Accidental Death and Dismemberment Insurance: If you want extra protection for yourself and your eligible dependents, you can choose supplemental life insurance. D&D covers death or dismemberment resulting solely from an accident.

Short- and Long-Term Disability Insurance: Disability insurance plans are designed to offer income protection during your recovery from a disability.