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Curry College · 2 months ago

Administrative Assistant, Enrollment Management - Curry College

Milton, MA

Full-time

Onsite

Entry, Mid Level

$19/hr - $21/hr

2+ years exp

Curry College is seeking an Administrative Assistant for Enrollment Management to provide comprehensive support to the Vice President and the Enrollment Management department. The role involves administrative duties, project management, and customer service for prospective students and visitors.

Higher Education

Responsibilities

Maintain the calendar of the Vice President of Enrollment Management (VPEM)

Provide routine administrative support and coordinate logistics related to the varies committees as they relate to Enrollment Management

Support the VPEM in developing and maintaining systems an enrollment dashboard

Support event management including Open House events, Accepted Student Day, and assists other areas on campus with events as needed

Attend meetings to take minutes including when applicable

Assist with maintaining portal web content

Support the VPEM in developing materials (memos, power point presentations, reports)

Maintain budget, submit purchase orders, and maintain record of purchases for Enrollment Management Department

Act as the main point of contact for Faculty, Staff and visitors of the Office of Enrollment Management

Provide general oversight for the efficient operation of the Enrollment Management Office through assisting with room reservations and meeting coordination, copying, and coordination of School Dude requests as needed

Coordinate the general care and maintenance on office equipment such as: copier, printer, computers, and telephones

Inventory and order office supplies and equipment for the Office of Enrollment Management as needed

Answer incoming telephone calls for the Admission Office and direct appropriately

Answer incoming telephone calls for the College & direct appropriately to other departments

Respond to questions or concerns if appropriate and able

Demonstrate ability to answer and forward calls from a multi-line telephone

Schedule and confirm prospective student tours and interviews in Outlook and Salesforce

Assign daily appointments to staff members and provide them with applicable documentation, such as credentials, application information and status of student. Add necessary appointments to the Tour Guide Outlook calendar

Utilize the Outlook calendar and office travel schedule when coordinating appointments

Accommodate all visitors who arrive to the Admission Office without an appointment

Schedule appointments with the Program for Advancement of Learning (PAL) and Athletic Department, when applicable

In a timely manner, update the visit status of all daily admission visitors in Salesforce by marking them as 'confirmed,' 'attended,' 'no show,' 'cancelled,' 'reschedule,' etc

Serve as the primary greeter at the front desk and on the telephone for all visitors, students, parents, faculty, staff, alumni and others. Check guests in for appointments as necessary

Via telephone and email, respond to all questions, comments, issues and concerns knowledgeably and in a timely and supportive manner

Ensure that appointments, information sessions and tours are beginning on time

Maintain the Reception area supplies and publications for prospective students and guests

Organize emails and voicemails into folders and forward them to the appropriate staff members and departments

Respond to emails that pertain to your job responsibilities

Respect and maintain confidentiality, parameters of operation, professional protocols, and individual privacy

Perform other related duties as assigned by the VP of Enrollment Management or their designee

Qualification

Microsoft Office SuiteSalesforceProject ManagementOffice AdministrationInterpersonal SkillsCustomer ServiceAttention to DetailTime ManagementCommunication SkillsConfidentiality

Required

An Associate's degree is required

A minimum of two to five years office administration experience

Excellent interpersonal skills to effectively deal with a variety of individuals

Demonstrable computing skills and efficiency utilizing complex computing applications on the systems and programs of College's choice; currently by way of example, Microsoft Office Suite, Banner, Constant Contact, Mongoose texting platform

Ability to follow-up, follow-through, multi-task, set priorities and adhere to deadlines

Exhibits a high degree of initiative for bringing tasks to successful completion and succeeding in achieving stated goals

Expresses oneself clearly, purposefully and effectively both written and verbal context

Possesses excellent organizational and time management skills to achieve optimal results

Demonstrate positive attitudes and positive actions through a display of courtesy, congeniality, cooperation, sensitivity and professionalism to deal with a variety of individuals

Ability to function independently, attention to detail, work under pressure, and prioritize multiple projects

Preferred

Bachelor's degree in a related field

A minimum of two to five years of office administration experience, preferably in a college setting with project management responsibilities; proven technical abilities across a variety or complex software systems, relational databases, and web-based programs. Banner a Plus