Maryland Oncology Hematology · 2 months ago
Information Technology (IT) Support Coordinator - Richardson, Tx
Richardson, TX
Full-time
Onsite
Entry, Mid Level
2+ years expMaryland Oncology Hematology is part of The US Oncology Network, which is dedicated to advancing cancer care in America. The IT Support Coordinator II will assist in computer systems operations, providing support for end users and maintaining network systems, ensuring compliance with company standards.
Health CareHospitalMedicalOncology
Responsibilities
Assists in answering calls and tickets from end users
Documents and maintains records of end user issues, network issues, support and vendor communications, and hardware/software orders and shipping
Troubleshoots basic end user questions and problems pertaining to end user computing (This can range between cellular devices, laptops, desktops, monitors, etc.)
Assists supervisor in the maintenance of network systems, servers and workstations; installation of software and hardware; and troubleshooting of network problems
Imaging new computers and preparing them for a production environment
Assists in documentation of new procedures and logging of Assets in the department tracker
Provides basic user support as needed
Qualification
Required
Associates Degree in Information Technology, related field, or equivalent work experience required
Must have strong communication and customer service skills
Preferred
At least 2 year of experience working in a desktop support role is strongly preferred
Experience supporting a Work from home or remote environment
Prior computer networking experience preferred
A+ certification and MCP in Microsoft Office strongly preferred
Benefits
Medical
Dental
Vision
Life Insurance
Short-term and Long-term disability coverage
Generous PTO program
401k plan that comes with a company match
Wellness program that rewards you practicing a healthy lifestyle
Tuition Reimbursement
Employee Assistance program
Discounts on some of your favorite retailers
Company
Maryland Oncology Hematology
Maryland Oncology Hematology is a community based healthcare institution specialized in research and treatment of cancer patients.
501-1000 employees
H1B Sponsorship
Maryland Oncology Hematology has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
Funding
Current Stage
Late StageLeadership Team
David Weng
Partner
Recent News
Maryland Daily Record
2024-12-17
Company data provided by crunchbase