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Fluke Corporation · 2 months ago

Manager, Talent Specialists

6920 Seaway Blvd, Everett, WA, 98203, US

Full-time

Hybrid

Mid, Senior Level

Fluke Corporation is seeking a Manager, Talent Specialists to lead a high-performing team focused on delivering exceptional candidate and hiring manager experiences. This role involves overseeing interview coordination, offer delivery, and onboarding processes while driving operational excellence through continuous improvement and data-driven decision-making.

Responsibilities

Lead, coach, and inspire Talent Specialists and Interview Schedulers to deliver high-quality, timely, and customer-focused service

Leverage data and the Fortive Business System to manage performance, identify trends, and drive operational improvements

Foster a culture of accountability, inclusion, and continuous learning where team members are empowered to grow and expand their skills

Oversee execution of interview scheduling, offer delivery, onboarding, new employee orientation, and talent-related tasks/projects

Ensure service consistency, quality, on-time delivery, and compliance across all processes

Partner with Recruiters and Talent Acquisition (TA) Leaders to manage escalations and seamless candidate and manager experience

Identify and resolve workflow inefficiencies using data and Fortive Business System tools

Track service levels, KPIs, and Voice of Customer (VOC) feedback to inform improvement actions

Partner cross-functionally to streamline processes, enhance automation, and drive scalable operational excellence

Oversee the maintenance of process documentation and knowledge content to ensure accuracy and alignment across teams

Collaborate with HR Technology on issue resolution, system enhancements, and usability improvements

Build trusted relationships with Recruiters, TA leaders, Hiring Managers, and HR business partners to optimize the operating model and continuously improve

Communicate KPIs, process changes, and improvement initiatives effectively

Represent the Talent Specialist function in cross-functional projects and process design discussions

Qualification

Data-driven decision-makingStakeholder managementHR systems experienceProcess optimizationTeam leadershipCommitment to developmentCommunicationOrganizational skillsAdaptability

Required

Strong communication, organization, and stakeholder management skills

Ability to apply systems thinking and data-driven decision-making to improve operations and team performance

Demonstrated adaptability to changing business conditions and role evolution

Commitment to developing others and fostering a culture of growth and continuous improvement

Preferred

Experience leading or mentoring others in an operational or service-oriented environment

Proven ability to leverage data and feedback to improve team performance and operational efficiency

Experience with HR systems, preferably Oracle, ServiceNow, and Eightfold

Experience with global hiring processes, i.e., interview scheduling, offer delivery, onboarding, and new employee orientation

Company

Fluke Corporation

Glassdoor3.5

Fluke Corporation, a wholly owned subsidiary of Fortive Corporation (NYSE: FTV), is the world leader in the manufacture, distribution and service of electronic test tools and software.

Founded in 1948