Public Health Management Corporation · 1 day ago
OST Provider Engagement Manager
Philadelphia, PA
Full-time
Hybrid
Mid Level
3+ years expPublic Health Management Corporation (PHMC) is a non-profit public health institute that serves as an intermediary for the City of Philadelphia's Out-of-School Time Project. The OST Provider Engagement Manager is responsible for managing and delivering training and technical assistance to ensure compliance and effective service delivery within the OST network, focusing on inclusive practices and coordination with various stakeholders.
Health CareNon Profit
Responsibilities
Ensure that effective supports and relevant training content are delivered to OST programs related to contract compliance activities, DHS and other relevant licensing, delivery of inclusive programming, and business practices
Assist providers with the use of available data to inform program operations, including requests for budget modifications
Develop a system of tiered supports that includes a readily accessible repository of trainings and resources, group training events, and individualized technical assistance
Develop targeted resources as needed to support provider compliance with OCF OST tools, platforms, and protocols
Coordinate with the Contract Specialists in the delivery of invoicing and administrative T/TA
Liaise with PHMC and OCF embedded staff to support and coordinate overall T/TA activities for provider agencies
Develop and implement a system to receive and track completion of requests and referrals for T/TA supports delivery
Perform outreach to providers in response to trends in system data and in response to direct provider requests for support
Coordinate with PHMC and OCF leadership to integrate T/TA resources into program compliance and quality protocols
Train providers and OST teams within OCF and PHMC to use the referral system
Establish metrics for T/TA activities and identify ways to improve effectiveness
Synthesize trends in T/TA activities and propose recommendations to improve systems operations
Utilize system performance data to support the Intermediary Director in aligning the T/TA activities with OCF priorities
Monitor OST subcontracts, as assigned
Submit text and data for monthly reports, board reports, and quarterly reports to the City
Participate in agency or team meetings, as required
Perform any other agency-related duties or special projects as directed by supervisor
Qualification
Required
Bachelor's degree in public health, education, policy, social services, public administration, or a related field required
Minimum of 3 years of experience in training and technical assistance management, youth program administration, or youth inclusion support services
Minimum of 3 years of experience with federal, state, or city program administration
Knowledge of the regulatory frameworks in which OST providers operate (City business license, PA DHS childcare license, STARS, etc.)
Demonstrated ability to implement inclusive practices in youth programming
Knowledge of principles, practices, methods, techniques, literature, and current developments in OST
Familiarity with Core Standards and other policies and practices related to the delivery of after-school and youth development services
Knowledge of administrative principles and practices as they relate to the operation of programs
Excellent oral and written communication skills
Strong organizational skills
Strong interpersonal skills
Ability to work independently
Ability to meet deadlines
Technologically proficient, specifically in Microsoft Word, Excel, PowerPoint, and Outlook
Preferred
Experience working with organizations serving children and youth
Experience working with training and technical assistance delivery, inclusive programming, program management, and data management
Company
Public Health Management Corporation
Public Health Management Corporation is a Non Profit Institute for public Health.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$0.78MKey Investors
TD Bank
2018-10-26Grant· $0.78M
Leadership Team
Richard Cohen
President/CEO
Robert Block
Chief Financial Officer
Recent News
The Philadelphia Inquirer
2025-11-12
The Philadelphia Inquirer
2025-04-04
https://www.inquirer.com
2025-02-21
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