SupplyHouse ยท 1 day ago
User Experience Manager
United States
Full-time
Remote
Senior Level
$125K/yr - $155K/yr
6+ years expSupplyHouse is an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies. They are seeking a User Experience Manager to lead a team of designers and enhance customer-centric e-commerce experiences through effective design strategies and collaboration with various departments.
CommercialE-CommerceHeating Ventilation and Air Conditioning (HVAC)Industrial
No H1B
Responsibilities
Manage, mentor, and develop a team of UX designers, fostering a culture of creativity, collaboration, and continuous improvement
Partner closely with the Director of Customer Experience, Product, Engineering, and Marketing to define and execute the vision for customer-centered e-commerce experiences
Set design standards and establish scalable processes, tools, and best practices to elevate UX across the organization
Leverage research, customer insights, and analytics to guide design decisions and measure impact on business outcomes
Balance strategic leadership with occasional hands-on design contribution to guide critical initiatives
Advocate for the customer at every stage, ensuring accessibility, usability, and design consistency
Communicate design strategies and outcomes effectively to stakeholders at all levels, influencing business and product decisions
Qualification
Required
Bachelor's degree in Human-Computer Interaction (HCI), User Experience Design, Graphic Design, Psychology, or a related field
6+ years of UX/UI design experience, with at least 3+ years in a leadership role and success scaling high-performing design teams
Demonstrated track record designing and delivering e-commerce experiences that drive engagement, conversion, and customer satisfaction
Strong leadership skills with experience in coaching, mentoring, and developing design talent
Hands-on expertise with modern design and prototyping tools (Figma, Sketch, Adobe XD, etc.)
Experience guiding teams through user research, usability testing, and data-driven design
Excellent communication and storytelling skills with the ability to influence across teams and leadership levels
Deep knowledge of accessibility standards and inclusive design practices
Benefits
Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
401(k) with up to 4% company match
Paid vacation, sick time, and holidays
Company-paid basic life insurance and long-term disability
Discounted auto, home, and pet insurance programs
Flexible Spending Account (FSA)
Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
Company-provided equipment and one-time $250 work from home stipend
$750 annual professional development budget
$25 monthly Grubhub credit
Company rewards and recognition program
Company
SupplyHouse
SupplyHouse is an online plumbing, heating, and HVAC distributor, carrying 150,000 products from top manufacturers.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Kohlberg Kravis Roberts
2025-07-17Private Equity
Leadership Team
Josh Meyerowitz
Founder - CEO
Recent News
Morningstar.com
2025-09-08
Digital Commerce 360
2025-07-19
Company data provided by crunchbase