Access Control Technician, IT Operations jobs in United States
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Tesla · 3 months ago

Access Control Technician, IT Operations

Tesla is seeking an Access Control Technician to manage and coordinate access control requirements for employees, contractors, and vendors. The role involves troubleshooting issues, providing customer service, and ensuring compliance with the Global Access Control Program.

AutomotiveElectric VehicleEnergyManufacturingRenewable EnergyTransportation
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H1B Sponsor Likelynote

Responsibilities

Action-oriented, able to follow up on feedback to ensure positive outcomes
Provide exceptional customer service while supporting external partners with requests through established communication channels
Manage and maintain all requests, resolving within the Service Level Agreement (SLA) guidelines
Adhere and follow the guidelines established through the Global Access Control Program
Identify issues with badging processes and equipment and bring to the attention of management
Develop insightful recommendations to address complex operational and strategic problems
Perform other IT-related duties and special project functions as assigned

Qualification

Access Control SystemsCustomer ServiceStress ManagementEffective CommunicationTeam Player

Required

Hands-on working experience with Access Control Systems (ACS)
Superior customer service skills to deal with both internal and external customers
Ability to communicate effectively, both orally and in writing
Able to remain calm and handle high stress situations in a fast-paced environment
A dependable team player with professional maturity, enthusiasm, and a positive and proactive attitude
Comfortable with high-tech work environment and constant learning of new tools and innovation
Must be able to work additional time, weekends, and holidays as required by Operations

Benefits

Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
Family-building, fertility, adoption and surrogacy benefits
Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
Healthcare and Dependent Care Flexible Spending Accounts (FSA)
401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
Company paid Basic Life, AD&D, short-term and long-term disability insurance
Employee Assistance Program
Sick and Vacation time (Flex time for salary positions), and Paid Holidays
Back-up childcare and parenting support resources
Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
Weight Loss and Tobacco Cessation Programs
Tesla Babies program
Commuter benefits
Employee discounts and perks program

Company

Tesla is an electric vehicle and clean energy company that provides electric cars, solar, and renewable energy solutions.

H1B Sponsorship

Tesla has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2796)
2024 (2113)
2023 (1304)
2022 (1227)
2021 (1102)
2020 (723)

Funding

Current Stage
Public Company
Total Funding
$20.12B
Key Investors
Societe GeneraleEuropean UnionPennDOT
2024-10-05Post Ipo Debt· $783M
2023-09-13Grant· $159.6M
2023-08-15Grant· $0.23M

Leadership Team

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Vaibhav Taneja
Chief Financial Officer
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Tom Zhu
SVP of Automotive
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Company data provided by crunchbase