Apply on Employer Site

ProSidian Consulting · 1 month ago

Technical Training and Development Process Engineer | Technical Training and Development Division (TTDV) Instructional Design Staff Augmentation [WMATA0013012]

1101 Wilson Blvd, Arlington, VA 22209, USA

Full-time

Onsite

Mid Level

3+ years exp

ProSidian Consulting is a Management And Operations Consulting Services firm that focuses on providing value to clients through tailored solutions. They are seeking a Technical Training and Development Process Engineer to provide process engineering support and optimization, transforming learning operations through data-informed process support and workflow enhancement for clients such as WMATA.

Management ConsultingProject ManagementRisk Management

Growth Opportunities

No H1B

U.S. Citizen Only

Responsibilities

Support the Lead Process Engineer; collect and document system requirements; model processes; assist in digital transition; maintain accuracy and quality in execution

Conduct Detailed Process Analysis: Map and assess current-state workflows to identify inefficiencies, bottlenecks, and opportunities for digitization and automation

Design Future-State Digital Workflows: Develop optimized, user-centered digital processes using tools such as SharePoint, Power Automate, or ServiceNow, ensuring alignment with business requirements and technical feasibility

Support Change Management Activities: Collaborate with the change management lead to support stakeholder engagement, contribute to training materials, and assist in user onboarding and adoption efforts

Collaborate with IT and Business Stakeholders: Work closely with IT teams, business units, and end users to validate requirements, test solutions, and ensure smooth implementation of redesigned workflows

Ensure Quality, Compliance, and Continuous Improvement: Validate that new workflows meet data governance, security, and accessibility standards, and contribute to post-implementation reviews to identify areas for refinement

Analyze training needs and performance gaps: The ProSidian Learning Innovation Design Consulting Team will be responsible for conducting comprehensive training needs assessments to identify performance gaps and learning requirements across various technical roles within the agency

Design and develop NextGen learning materials: The ProSidian Learning Innovation Design Consulting Team will Create instructional content for multiple delivery formats—including instructor-led training (ILT), computer-based training (CBT), and blended learning

Evaluate training effectiveness: To ensure the effectiveness of training programs, The ProSidian Learning Innovation Design Consulting Team will develop and apply robust evaluation strategies based on established models such as Kirkpatrick’s Four Levels

Provide subject matter expertise in instructional design methodologies: The ProSidian Learning Innovation Design Consulting Team will serve as a SME in instructional systems design, offering guidance on the application of adult learning theory, instructional design models (e.g., ADDIE, SAM), and emerging trends in learning and development

Provide process engineering services: The ProSidian Learning Innovation Design Consulting Team will analyze, redesign, and digitize existing paper-based workflows

Qualification

Process analysisWorkflow automationInstructional designLean Six-SigmaDigital tools proficiencyAnalytical reasoningTeam collaborationAttention to detailCommunication skillsProject management

Required

Bachelor's or Master's degree in engineering, business process management, or related field

3+ years of experience in process improvement and workflow automation

Familiarity with Lean Six-Sigma or similar methodologies

3–5 years in process analysis, workflow documentation, or support engineering

Experience with digital tools and platforms (e.g., SharePoint, ServiceNow, Power Automate, etc.)

Proficiency in project management methodologies and tools

Exceptional leadership and interpersonal skills for effective team management

Outstanding time management and prioritization abilities to meet project milestones

Adaptability to changing project requirements and priorities

Ability to multi-task and pay close attention to detail

Excellent analytical, organizational and time management skills

Strong communication skills, both oral and written

Understanding and proficiency with business tools and technology, including Microsoft Office

Advanced with Excel, Access, Outlook, PowerPoint, and Word

Proficient with Adobe Acrobat, data analytic tools, and Visio

Ability to quickly learn other tools, as necessary

U.S. Citizenship Required

Background Check And Drug testing

Preferred

Relevant Government And Public Services Sector Experience

Experience with transit, organizational change and productivity experience

Benefits

Competitive Compensation: The pay range is competitive and includes group health benefits, pre-tax employee benefits, and performance incentives. The company contributes a fixed dollar amount each month toward the plan chosen for medical and dental benefits, with contributions deducted on a pre-tax basis.

Group Medical / Dental / Vision Health Insurance Benefits: ProSidian partners with network providers to offer eligible employees a variety of medical and dental plans, including high-deductible health plans and PPOs. ProSidian also provides plans for both high and low vision.

401(k) Retirement Savings Plan: The 401(k) Retirement Savings Plans allow eligible employees to save for retirement. A variety of investment options are available, along with support from a personal financial planner. The plan operates as a pre-tax Safe Harbor 401(k) Retirement Savings Plan that includes a company match.

Vacation and Paid Time-Off (PTO) Benefits: Eligible employees can use PTO for vacations, doctor's appointments, or personal events. These benefits include 2 weeks of vacation, 3 sick days, 10 ProSidian holidays, and government holidays.

Pre-Tax Payment Programs: Pre-Tax Payment Programs are premium-only plans (POPs) that provide eligible employees with a comprehensive Flexible Spending Account (FSA) Plan and associated tax benefits.

Purchasing Discounts & Savings Plans: We aim for your financial success; thus, we offer a Purchasing Discounts and Savings Plan through the Corporate Perks Benefit Program. This program provides special discounts to eligible employees on everyday purchases of products and services.

Security Clearance: Due to the nature of our consulting engagements, a security clearance is necessary for engagement teams managing sensitive work in the Federal Marketplace. Security clearance is a valuable asset in your professional portfolio, enhancing your credentials.

ProSidian Employee & Contractor Referral Bonus Program: ProSidian can offer up to $5,000 for referrals who stay employed for 90 days, based on candidates submitted through our Referral Program.

Performance Incentives: Due to the nature of our consulting work, performance incentives are tied to each new client that employees assist in pursuing and supporting.

Flexible Spending Account: FSAs help you cover eligible out-of-pocket healthcare and dependent daycare expenses on a pre-tax basis. You estimate your expected costs for the planned year and choose to set aside a portion of each paycheck into your FSA.

Supplemental Life/Accidental Death and Dismemberment Insurance: If you want extra protection for yourself and your eligible dependents, you can choose supplemental life insurance. D&D covers death or dismemberment resulting solely from an accident.

Short- and Long-Term Disability Insurance: Disability insurance plans are designed to offer income protection during your recovery from a disability.