Client Success Manager, Digital jobs in United States
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Luxury Presence · 1 month ago

Client Success Manager, Digital

Luxury Presence is the leading digital platform revolutionizing the real estate industry for agents, teams, and brokerages. They are seeking a Client Success Manager I (Digital) to support lower-tier clients, educate them on SEO and digital marketing best practices, drive product adoption, and identify growth opportunities.

AdvertisingReal Estate

Responsibilities

Lead website check-ins and strategy calls at a high volume to help clients improve performance and online presence
Teach clients SEO, digital marketing best practices, and Luxury Presence platform features, while driving adoption through campaigns, in-app engagement, and webinars
Identify upsell opportunities and hand off seamlessly to Sales
Partner with internal teams to ensure timely execution of client deliverables and a smooth client experience
Monitor client activity, share insights, and recommend strategies to improve engagement and retention

Qualification

SEODigital marketingData analyticsClient engagementOrganizational skillsTime managementProblem-solvingCollaborationAdaptability

Required

1+ years in Customer Success or another client-facing role
2+ years in software implementation, campaign execution, or creative operations
Working knowledge of SEO, social media, content marketing, and/or paid media
Proven ability to use data and analytics to drive success
Strong organizational and time management skills in a fast-paced environment
Enthusiasm, adaptability, and a client-first mindset
Skilled at navigating complex client situations with professionalism
Flexible and resourceful in meeting changing client needs
A problem-solver who removes roadblocks for clients and teammates
Collaborative, positive, and motivated to help clients succeed

Benefits

20% performance bonus
Stock options
Full benefits

Company

Luxury Presence

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Website and marketing system used by the world’s leading real estate agents and brokers.

Funding

Current Stage
Late Stage
Total Funding
$87.5M
Key Investors
Bessemer Venture PartnersJP Morgan75 & Sunny
2026-01-08Series C· $22M
2026-01-08Debt Financing· $15M
2023-08-03Series B· $19.2M

Leadership Team

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Malte Kramer
Founder & CEO
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Jesse Pedersen
Chief Technology Officer
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Company data provided by crunchbase