NEOGOV · 2 months ago
IT System Administrator I or II
Goldendale and White Salmon, WA
Full-time
Onsite
Entry, Mid Level
$63K/yr - $92K/yr
3+ years expNEOGOV is seeking an IT System Administrator I or II to support the technology resources of Klickitat County. The role involves daily administration and technical support of computer and VOIP telephone systems, including maintenance, upgrades, and user training.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Applies system analysis techniques and procedures to install and maintain system software and applications, including: server software and patches, application software and upgrades. Administers electronic mail
Consults with users to determine hardware, software and functional specifications in order to design, develop, modify and implement additions and/or changes to computer systems
Performs technology systems maintenance activities. Ensures all hardware installation and maintenance of computer and telephone equipment are efficiently completed, including: computers, printers, network devices, telecommunications equipment, and cabling
Maintains detailed documentation of technology resources and IT processes
Installs and maintains system software and applications, including: server software and patches, application software and upgrades. Administers electronic mail
Oversees and performs technology systems maintenance activities. Ensures all hardware installation and maintenance of computer and telephone equipment are efficiently completed, including: computers, printers, and telecommunications equipment
Maintains detailed documentation of technology resources and IT processes
Responds to user problems involving hardware and software in a timely, professional manner
May install and maintain system software and applications, including: PC software and upgrades, server software and patches, application software and upgrades. Administers electronic mail
Responds to user problems involving hardware and software in a timely, professional manner
May provide support to departments in database administration for applications running on Oracle, MS SQL or other databases
Assists in and performs systems analysis including defining information systems requirements, identifying options, developing and implementing solutions and applications
Assists the Director in budget development and tracking
Researches new products, software upgrades, equipment and services. Prepares recommendations and upon approval, coordinates with outside sources to test and implement changes
Ensures continued and increased efficiency of County information systems by maintaining an awareness of the latest technological advances through ongoing training and reading online media and other relevant materials. Continuously reviews software to increase knowledge of programs and maintain the ability to troubleshoot problems
Purchases information systems supplies and equipment
May install and maintain network devices including but not limited to: switches, firewalls, routers, network addressing, connectivity to resources outside the County’s network, and cabling
Administer the County’s phone systems by performing additions, moves, and changes to meet County needs
Coordinates with outside telecommunication support vendors and Telco providers to resolve County telecommunications problems
Research and implement new telecommunication connections and charges in existing connections to meet the County needs
Installs and maintains system software and applications, including: server software and patches, application software and upgrades. Administers electronic mail
Oversees and performs technology systems maintenance activities. Ensures all hardware installation and maintenance of computer and telephone equipment are efficiently completed, including: computers, printers, and telecommunications equipment
Maintains detailed documentation of technology resources and IT processes
Responds to user problems involving hardware and software in a timely, professional manner
May provide support to departments in database administration for applications running on Oracle, MS SQL or other databases
May install and maintain network devices including but not limited to: switches, firewalls, routers, network addressing, connectivity to resources outside the County’s network, and cabling
Develops and administers information systems security procedures
Assists in and performs systems analysis including defining information systems requirements, identifying options, developing and implementing solutions and applications
Assists the Director in budget development and tracking
Researches new products, software upgrades, equipment and services. Prepares recommendations and upon approval, coordinates with outside sources to test and implement changes
Ensures continued and increased efficiency of County information systems by maintaining an awareness of the latest technological advances through ongoing training and reading online media and other relevant materials. Continuously reviews software to increase knowledge of programs and maintain the ability to troubleshoot problems
Purchases information systems supplies and equipment
Coordinates and conducts basic staff training on computer equipment and software applications. Assists in preparation of instruction materials. Maintains and updates user documentation
Administer the County’s phone systems by performing additions, moves, and changes to meet County needs
Coordinates with outside telecommunication support vendors and Telco providers to resolve County telecommunications problems
Research and implement new telecommunication connections and charges in existing connections to meet the County needs
Qualification
Required
Knowledge of principles, practices, and techniques and related tools/equipment to accomplish the basic function of this position, including any safety and/or legal requirements
Requires oral and written communication skills and time management skills
Any equivalent combination of education and experience that provides the applicant with the required knowledge, skills, and abilities to perform this job
Associates Degree in Computer Science, Information Systems, Data Processing, or related field
Three (3) years' experience in information systems or related field for IT System Administrator I
Four (4) years experience in information systems or related field for IT System Administrator II
Individual may be required to attend schools/workshops on a yearly basis to maintain skill level necessary to carry out position responsibilities
Valid state driver's license in state of residence
Preferred
Coursework towards becoming a Microsoft Certified Professional desirable
Benefits
Vacation
Sick and paid holiday leave
Medical, dental, vision and life and LTD insurance
Substantial County contributions towards premiums
Retirement package through the Washington State Department of Retirement System
Flexible spending account
Two Deferred Compensation programs
Voluntary life and LTD insurance
AFLAC coverage
Variety of on-going training programs
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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