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ProSidian Consulting · 1 month ago

Technical Training and Development Business Analyst | Technical Training and Development Division (TTDV) Instructional Design Staff Augmentation [WMATA0014013]

1101 Wilson Blvd, Arlington, VA 22209, USA

Full-time, Contract

Onsite

Mid, Senior Level

3+ years exp

ProSidian Consulting is a Management And Operations Consulting Services firm that provides tailored solutions for clients in various sectors. They are seeking a Technical Training and Development Business Analyst to support the Washington Metropolitan Area Transit Authority (WMATA) by enhancing training and workforce outcomes through data-informed decisions and innovative instructional design.

Management ConsultingProject ManagementRisk Management

Growth Opportunities

No H1B

U.S. Citizen Only

Responsibilities

Gather and analyze business requirements; identify training gaps; document needs; translate data into actionable insights; support decision-making and system alignment for TTDV initiatives

Elicit and Document Business Requirements: Collaborate with stakeholders to gather, analyze, and document current-state processes, business needs, and functional requirements for workflow redesign and digitization

Draft Future-State Processes: Create process maps, use cases, and user stories that help to reinforce the desired future state and support solution design and implementation

Support Change Management Planning and Execution: Support in the development of change management strategies including stakeholder analysis, communication plans, and training approaches and documentation to ensure successful adoption of new workflows

Analyze training needs and performance gaps: The ProSidian Learning Innovation Design Consulting Team will be responsible for conducting comprehensive training needs assessments to identify performance gaps and learning requirements across various technical roles within the agency. Deliverables will include job and task analyses and clear, measurable learning objectives

Design and develop NextGen learning materials: The ProSidian Learning Innovation Design Consulting Team will Create instructional content for multiple delivery formats—including instructor-led training (ILT), computer-based training (CBT), and blended learning. Deliverables will include detailed design plans, lesson plans, facilitator and participant guides, storyboards, and assessments that align with instructional best practices

Evaluate training effectiveness: To ensure the effectiveness of training programs, The ProSidian Learning Innovation Design Consulting Team will develop and apply robust evaluation strategies based on established models such as Kirkpatrick’s Four Levels. Deliverables will include analyses of leaner behavior and user experience data

Provide subject matter expertise in instructional design methodologies: The ProSidian Learning Innovation Design Consulting Team will serve as a SME in instructional systems design, offering guidance on the application of adult learning theory, instructional design models (e.g., ADDIE, SAM), and emerging trends in learning and development. Deliverables will include the development of best practices for the integration of accessibility and equity standards

Provide process engineering services: The ProSidian Learning Innovation Design Consulting Team will analyze, redesign, and digitize existing paper-based workflows. The objective is to improve efficiency, accuracy, and accessibility by transitioning to digital systems aligned with organizational goals while ensuring stakeholder adoption and sustained change

Qualification

Business analysisInstructional designData reportingRequirements gatheringStakeholder facilitationAnalytical softwareAnalytical skillsCommunicationProblem-solvingAdaptability

Required

5+ years in business analysis, data reporting, or training program support within large organizations

Bachelor's business administration, information systems, or related field

3+ years of experience in business analysis and process documentation

Strong communication and analytical skills

Experience with requirements gathering and stakeholder facilitation

Bachelor's in Business Analytics, Management Information Systems, or related discipline

Data modeling, requirements documentation, stakeholder facilitation, and analytical software (Excel, Power BI)

Analytical mindset, adaptability, communication, and problem-solving

Understanding and proficiency with business tools and technology, including Microsoft Office

The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, proficient with Adobe Acrobat, data analytic tools, and Visio

Ability to quickly learn other tools, as necessary

Commitment to work with intelligent, interesting people with diverse backgrounds to solve the most significant challenges across private, public, and social sectors

Curiosity – the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together

Humility – exhibits grace in success and failure while doing meaningful work where skills have an impact and make a difference

Willingness to constantly learn, share, and grow and to view the world as their classroom

U.S. Citizenship Required

Preferred

Relevant Government And Public Services Sector Experience (functional and technical area expertise also ideal)

Experience with transit, organizational change and productivity experience

Proficiency in project management methodologies and tools

Exceptional leadership and interpersonal skills for effective team management

Outstanding time management and prioritization abilities to meet project milestones

Adaptability to changing project requirements and priorities

Ability to multi-task and pay close attention to detail

Excellent analytical, organizational and time management skills

Strong communication skills, both oral and written

Benefits

Competitive Compensation: The pay range is competitive and includes group health benefits, pre-tax employee benefits, and performance incentives. The company contributes a fixed dollar amount each month toward the plan chosen for medical and dental benefits, with contributions deducted on a pre-tax basis.

Group Medical / Dental / Vision Health Insurance Benefits: ProSidian partners with network providers to offer eligible employees a variety of medical and dental plans, including high-deductible health plans and PPOs. ProSidian also provides plans for both high and low vision.

401(k) Retirement Savings Plan: The 401(k) Retirement Savings Plans allow eligible employees to save for retirement. A variety of investment options are available, along with support from a personal financial planner. The plan operates as a pre-tax Safe Harbor 401(k) Retirement Savings Plan that includes a company match.

Vacation and Paid Time-Off (PTO) Benefits: Eligible employees can use PTO for vacations, doctor's appointments, or personal events. These benefits include 2 weeks of vacation, 3 sick days, 10 ProSidian holidays, and government holidays.

Pre-Tax Payment Programs: Pre-Tax Payment Programs are premium-only plans (POPs) that provide eligible employees with a comprehensive Flexible Spending Account (FSA) Plan and associated tax benefits.

Purchasing Discounts & Savings Plans: We aim for your financial success; thus, we offer a Purchasing Discounts and Savings Plan through the Corporate Perks Benefit Program. This program provides special discounts to eligible employees on everyday purchases of products and services.

Security Clearance: Due to the nature of our consulting engagements, a security clearance is necessary for engagement teams managing sensitive work in the Federal Marketplace. Security clearance is a valuable asset in your professional portfolio, enhancing your credentials.

ProSidian Employee & Contractor Referral Bonus Program: ProSidian can offer up to $5,000 for referrals who stay employed for 90 days, based on candidates submitted through our Referral Program.

Performance Incentives: Due to the nature of our consulting work, performance incentives are tied to each new client that employees assist in pursuing and supporting.

Flexible Spending Account: FSAs help you cover eligible out-of-pocket healthcare and dependent daycare expenses on a pre-tax basis. You estimate your expected costs for the planned year and choose to set aside a portion of each paycheck into your FSA.

Supplemental Life/Accidental Death and Dismemberment Insurance: If you want extra protection for yourself and your eligible dependents, you can choose supplemental life insurance. D&D covers death or dismemberment resulting solely from an accident.

Short- and Long-Term Disability Insurance: Disability insurance plans are designed to offer income protection during your recovery from a disability.