Move Concierge · 1 month ago
Real Estate Account Manager
Farmers Branch, TX
Full-time
Hybrid
Entry, Mid Level
2+ years expMove Concierge is a company focused on building strong partnerships in the real estate sector, and they are seeking an Account Manager to serve as the primary point of contact for referral partners. The role involves managing relationships, driving engagement, and developing strategies for partner success and growth.
Electrical DistributionHome ServicesWired Telecommunications
Responsibilities
Serve as a key contact for referral partners, addressing inbound calls and emails with timely, accurate, and professional communication
Manage partner escalations with a solution-oriented approach by investigating root causes, coordinating with internal teams, and ensuring prompt, satisfactory resolution
Design, implement, and manage customized partner nurture strategies to strengthen engagement and improve performance
Engage with prospective referral partners to communicate program value, answer questions, and close new partnership opportunities
Provide continuing education and resources to active referral partners to enhance their understanding of the program and improve overall effectiveness
Assist in onboarding new partners, ensuring a smooth introduction to program, resources, and best practices for success
Maintain regular communication with key partner stakeholders through calls, emails, and scheduled check-ins to ensure satisfaction and identify growth opportunities
Depending on the referral partner accounts the Account Manager supports, occasional travel to partner offices or industry events may be required
Qualification
Required
Two or more years of prior Account Manager experience in home services, customer success, or account coordination
Exceptional verbal and written communication skills
Proven experience in account management, customer success, or relationship-driven roles
Outside-of-the-box thinker, always looking for ways to improve and enhance partnerships
Strong problem-solving abilities and a proactive approach to issue resolution
Ability to balance multiple priorities in a fast-paced environment
Strong knowledge of Real Estate process and industry
Proficiency in Salesforce, Google Workspace and email management tools
Preferred
Bachelor's degree
Prior experience in home services, customer success, or account coordination
Familiarity with partner or referral program management
Experience working in a CRM-driven environment with service metrics and SLAs
Benefits
Health, dental, and vision coverage - 70% employer funded
Paid time off and holidays - up to 21 days in your first year
401(k) plan with 100% employer match
Opportunities for professional development and career growth
Company
Move Concierge
Move Concierge provides electricity, water, gas , cable telecommunication, internet and telephone services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Sheena Holloman
Executive Assistant to CEO & COO
Recent News
Dallas Innovates
2025-12-06
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