BD · 2 months ago
Deployment Specialist II, Remediation
United States
Full-time
Remote
Entry, Mid Level
$33.80/hr - $55.70/hr
2+ years expBD is one of the largest global medical technology companies in the world, dedicated to advancing health. The Deployment Specialist II, Remediation is responsible for executing field action remediation, deploying software and firmware remotely, and maintaining accurate records while working closely with advanced support specialists.
Health CareMedical DeviceTechnical Support
Responsibilities
Complete field action remediation through remote software/firmware deployment
Configure devices in RSS and perform other remote remediation activities
Maintain accurate records and complete service documentation for all tickets
Collaborate with advanced support specialists as needed
Build effective working relationships across functions and locations
Deliver high-quality work while adhering to strict quality standards
Communicate effectively with customers, building rapport and addressing their needs
Maintain reporting tools and metric tracking systems with current data
Develop and update process documentation
Identify workflow improvements and eliminate non-value-added tasks
Assist in developing processes and procedures to support department strategies
Help draft knowledge articles and job aids
Potentially assist in training peers
Qualification
Required
High School Diploma (minimum education requirement)
2-3 years of proven applied experience
Computer Science, Technology, Healthcare-related education or equivalent work experience
Proficiency in English (reading, writing, speaking)
Deep technical orientation with experience deploying proprietary and standard applications
Experience with Windows operating systems, Active Directory, and domain security
Analytical skills for logical troubleshooting of technical problems
Ability to work independently, manage multiple tasks, and prioritize effectively
Problem solver comfortable working in a dynamic, fast paced environment
Diligent with thorough follow-up capabilities
Goal and action-oriented mentality
Preferred
3-5 years of service experience in troubleshooting and repair of electronic systems
Knowledge of cloud computing, SQL, Windows-Unix/Linux environments
Experience with remote access tools and SQL scripting
Experience working in FDA-regulated environments
Benefits
A valuable, competitive package of compensation and benefits programs
Rewards and recognition opportunities that promote a performance-based culture
Company
BD helps advance clinical therapy with the process for patients and health care providers with innovative technology services and solutions.
10001+ employees
H1B Sponsorship
BD has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (66)
2022 (4)
2021 (3)
Funding
Current Stage
Public CompanyTotal Funding
$540MKey Investors
Steris
2023-08-02Post Ipo Equity· $540M
1962-04-23IPO
Leadership Team
Tom Polen
Chairman, CEO and President
Richard Byrd
Executive Vice President and President of the BD Interventional Segment
Recent News
EIN Presswire
2026-01-09
Company data provided by crunchbase