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Ingersoll Rand · 1 month ago

Senior Sales Excellence Analyst - PFT North America

United States

Full-time

Remote

Mid, Senior Level

$90K/yr - $110K/yr

2+ years exp

Ingersoll Rand is a technology leader with over 160 years of experience, dedicated to making life better for its employees and customers. They are seeking a Senior Sales Excellence Analyst to manage and optimize their Salesforce.com platform, supporting commercial teams and enhancing data quality to drive sales processes and strategic objectives.

Test and Measurement

H1B Sponsor Likely

Responsibilities

Drive CRM (Salesforce.com) platform improvements and support enhancement projects specifically for the Precision Technologies business

Create, maintain, and adapt standard Dashboards and Reports within Salesforce.com to meet regional needs; support business units by providing insightful data analysis and performance metrics

Develop and deliver training programs (in relevant languages) for commercial teams on Salesforce.com functionalities and associated sales processes, ensuring compliance and best practice adoption

Maintain Salesforce.com system effectiveness for users by managing day-to-day maintenance activities, troubleshooting, and resolving user-related issues in a timely manner

Translate business needs from stakeholders into clear technical requirements for Salesforce.com enhancements and developments, liaising with central IT or development teams as needed

Support data quality initiatives within Salesforce.com for the PFT North America business, assisting with data cleansing, import, and management processes

Qualification

Salesforce.comData analysisTraining developmentSales processesSalesforce LightningMulti-language proficiencyProblem-solvingCommunication skillsAttention to detailOrganizational skills

Required

Bachelor's degree in Business Administration, Information Technology, Economics, or a related field

2+ years of hands-on experience within a Salesforce.com environment, including system administration, generating reports, creating dashboards, and providing user support and insights

Proven experience in developing and delivering coaching and training sessions on Salesforce.com to diverse user groups

Strong understanding of core sales processes (e.g., lead management, opportunity management, forecasting) and Salesforce best practices

Excellent problem-solving skills with a solutions-driven approach and strong analytical thinking

Ability to influence and collaborate effectively across multi-disciplinary teams and business units to achieve objectives

Strong communication (verbal and written) and coaching abilities; capable of explaining technical concepts to non-technical users

Good attention to detail with the ability to think logically across complex scenarios and data sets

Well-organized with demonstrated ability to manage multiple tasks and small projects effectively

High desire to learn and grow, showing curiosity and a diligent work ethic

Preferred

Experience supporting commercial or sales teams within an industrial or manufacturing environment

Familiarity with Salesforce Lightning, Flow Builder, or related automation tools

Multi-language proficiency for training and support delivery

Benefits

Health care options like medical and prescription plans

Dental and vision coverage

Wellness programs

Life insurance

A robust 401(k) plan

Paid time off

An employee stock grant

Company

Ingersoll Rand

Glassdoor3.7

Ingersoll Rand is an industrial manufacturing company that provides mission-critical flow creation and industrial solutions.

Founded in 1871

Davidson, North Carolina, USA

10001+ employees

https://www.irco.com/en-us/

H1B Sponsorship

Ingersoll Rand has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2020 (14)