Exos · 4 hours ago
General Manager
Tampa, FL
Full-time
Onsite
Lead/Staff, Director/Executive
3+ years expExos is an elite coaching company dedicated to promoting a holistic approach to health. The General Manager will oversee various departments, develop budgets, and ensure excellent customer service while fostering relationships with clients and members.
FitnessHealth CareNutritionSportsTraining
Hiring Manager
Kendall Freeze
Responsibilities
Hire, supervise, mentor and evaluate department managers (Fitness, Group Exercise, Membership Sales, Customer Service, Aquatics)
Develop your site as a Center of Excellence, with multiple Subject Matter Experts, where other regional sites will send their staff for training
Foster and manage quality relationships with client and site members
Drive, track and report on key metrics regularly
Complete P/L influence and control
Support managers and membership by responding to emergent program and member requests, staff needs, scheduling and acting as marketing liaison for all fitness, wellness, aquatics, and membership recruitment/retention programs and strategies
Ensure excellent customer service and customer responsiveness to both inside and outside constituents
Understand and be committed to the mission and vision of the Center. Be knowledgeable about the Jewish Community Center (JCC), its programs, services, and offerings. Be an advocate for the JCC, its programs and team
Interact with client management on a daily/weekly basis to enhance communications and build a positive client/vendor relationship
Develop department budgets and strategic business plans, and monitor for progress monthly as a part of client monthly operations updates as measured against annual goals for all departments
Support other EXOS sites and projects as an SME as needed
Other duties as assigned
Qualification
Required
Minimum of 3 years of General Manager Experience within the fitness industry, including overseeing Membership and Aquatics
Bachelor's Degree in fitness or business-related fields
Current CPR/AED/First Aid Certifications
Preferred
Demonstrated success in increasing programming participation in both for profit and not for profit environments
Scheduling flexibility to work occasional evenings and weekends to support programming
Successful track record managing sales, personal/small group training, operations, group programming and customer service
Excellent communication-both written and oral, leadership, interpersonal and supervisory skills
Ability to anticipate, manage, and solve operational issues on a regular, and daily, basis
Highly skilled in Google Docs, Excel, as well as proven ability to work with different CRM systems (i.e., CSI, Spectrum)
Outgoing personality
Company
Exos
EXOS offers integrated performance training, nutrition, and physical therapy services and solutions for athletes.
1001-5000 employees
H1B Sponsorship
Exos has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2021 (1)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$47.07MKey Investors
BDT & MSD PartnersABS Capital PartnersPolaris Partners
2025-10-30Private Equity
2018-06-22Acquired
2014-11-01Series Unknown· $9.6M
Leadership Team
Craig Friedman
SVP, Performance Innovation Team
John Stemmerman
SVP - Performance Learning and Development
Recent News
2025-11-10
Business Insider
2025-09-09
Company data provided by crunchbase