Chapman Automotive Group · 2 months ago
Mercedes-Benz Sales Manager
Greater Tucson Area
Full-time
Onsite
Senior Level
5+ years expChapman Automotive Group is a dealership that values integrity, collaboration, and an elevated client-first approach. The Sales Manager will lead the sales team, ensuring a personalized, world-class experience for clients while developing strategies to drive performance and profitability.
AutomotiveRetailSales
Responsibilities
Recruit, train, and mentor Sales Consultants and Product Specialists to perform at their highest potential
Foster a culture of teamwork, professionalism, and accountability across all sales operations
Coach team members on utilizing our digital retailing and CRM tools to enhance client engagement and follow-through
Conduct daily sales meetings, one-on-one coaching sessions, and performance reviews focused on continuous growth
Develop and execute monthly and annual sales strategies that drive performance and profitability
Analyze performance data and implement process improvements using dealership software systems
Manage inventory levels, merchandising, and pricing strategies in collaboration with the General Manager
Partner with marketing to develop events and campaigns that attract new clients and strengthen brand loyalty
Ensure every client interaction reflects the values of trust, transparency, and sophistication expected of Mercedes-Benz
Oversee client satisfaction efforts, including timely resolution of any issues or concerns
Maintain visibility on the showroom floor and engage directly with guests to enhance relationships and referrals
Uphold Mercedes-Benz brand standards throughout the showroom and all sales operations
Ensure compliance with all dealership, manufacturer, and regulatory guidelines
Work closely with Finance, Service, and Parts teams to deliver a seamless and premium ownership experience
Participate in dealership and community events to build brand awareness and client loyalty
Qualification
Required
Minimum 5 years of automotive sales experience, with at least 2 years in a management role (luxury brand experience strongly preferred)
Proven record of success in building, training, and developing high-performing sales teams
Strong background using CRM, DMS, and digital retailing software to track performance and enhance customer experience
Exceptional communication, leadership, and problem-solving skills
Professional appearance and demeanor consistent with the Mercedes-Benz image
Benefits
Comprehensive benefits package, including medical, dental, vision, and 401(k).
Ongoing Mercedes-Benz training and certification opportunities.
Company vehicle allowance or demo program.
Career advancement opportunities within our luxury automotive group.
Company
Chapman Automotive Group
Chapman Automotive Group is an automobile dealership company that specializes in retailing new and used cars of a range of brands.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
J
Jerry B. Chapman
Founder
Recent News
Las Vegas Business Press
2024-02-18
The Business Journals
2023-12-23
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