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Ledge · 2 months ago

Consumer Experience Inside Sales Representative

Katy, TX

Full-time

Onsite

Mid Level

$50K/yr - $60K/yr

3+ years exp

Ledge Lounger Inc is a leader in in-pool and poolside product design, dedicated to enhancing outdoor living experiences. The Consumer Experience Inside Sales Representative is responsible for managing inbound and outbound consumer communications with a focus on sales, upselling, and cross-selling products to drive revenue growth.

FurnitureHome DecorHome RenovationManufacturing

Growth Opportunities

Responsibilities

Engage with inbound and outbound consumer inquiries to drive sales and conversations

Developing new sales opportunities with warm lead opportunities via outbound emails, calls and website traffic follow ups

Follow up on web orders, abandoned carts and warm sales leads to close sales opportunities

Communicating with consumers to understand their needs and requirements to identify sales opportunities

Meet or exceed monthly sales and productivity budgets

Accurately log consumer interactions and opportunities in CRM (e.g., HubSpot and NetSuite)

Stay up to date on product knowledge, current marketing promotions, and internal processes and policies

Collaborate cross-functionally with Consumer Experience Support, Operations, Pool, B2B sales and Marketing teams

Strong sales business acumen and deep understanding of consumer behavior to close sales opportunities

Qualification

Inside sales experienceCRM proficiencyContact center experienceFurniture/home decor salesMicrosoft Office proficiencyMultitaskingWritten communicationVerbal communicationInterpersonal skillsTime management