HighLevel · 2 months ago
Manager, Community Programs
HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses. They are seeking a Community Manager to design, launch, and scale local community programs, starting with a chapter in Dallas, to foster connections among users and partners.
AdvertisingCRME-Commerce PlatformsMarketing
Responsibilities
Build the structure, systems, and operating model for HighLevel’s Local Chapters program
Manage and coach a team of community and event specialists, providing direction, mentorship, and support to ensure excellence in execution and growth in capability
Launch the first chapter in Dallas, refine the model, and lead the national rollout
Define leadership requirements, recruit, screen, and train local chapter leads
Visit chapters regularly to maintain engagement, ensure consistency, and support leadership success
Plan and host the annual 1–2 day in-person event bringing chapter leads to HQ for training, inspiration, and community building
Develop reporting systems for attendance, engagement, and growth metrics across all chapters
Develop scalable frameworks for chapter events, workshops, and meetups that align with HighLevel’s brand and values
Ensure each chapter delivers a consistent, engaging experience while allowing for local creativity and ownership
Oversee budgets for travel, chapter events, and program growth
Be a visible and inspiring representative at local events, speaking to groups and fostering connection among members
Qualification
Required
7+ years of experience in community building, field marketing, or event management roles (ideally within SaaS, tech, or membership-based organizations)
3+ Experience in managing teams, providing coaching, feedback, and performance development
Proven ability to launch and scale structured community programs or field initiatives
Exceptional interpersonal and public speaking skills, comfortable engaging both small groups and large audiences
Strong organizational and operational skills with a bias for action and follow-through
Experience managing budgets, tracking KPIs, and optimizing program performance
Willingness to travel regularly to visit chapters and attend key events
Passion for connecting people and creating memorable, community-driven experiences
A people-first mindset, you thrive on creating connections and helping others succeed
Willingness to travel periodically (domestic and international)
Benefits
Competitive compensation and benefits.
Company
HighLevel
HighLevel is a marketing and advertising platform that captures message leads via voicemail, SMS, emails, FB messenger, and more.
Funding
Current Stage
Late StageTotal Funding
$60MKey Investors
General AtlanticPeakequity
2024-04-11Private Equity
2021-11-04Private Equity· $60M
Recent News
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2025-12-10
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