Care Access · 2 months ago
Lifecycle Marketing Manager
Care Access is dedicated to improving health services and research accessibility for all communities. The Lifecycle Marketing Manager will lead the engagement and retention strategies for patients involved in health screenings and studies, focusing on optimizing the patient journey and implementing retention campaigns.
Clinical TrialsHealth Care
Responsibilities
Design, implement, and optimize marketing strategies that span the entire customer journey—from onboarding to retention and re-engagement
Build patient segments using prior engagement data to develop nurtures that drive towards completed screenings, including reengagement of no shows, patients that did not schedule, welcome campaigns to improve show rates
Create and implement retention campaigns to improve engagement with participants in studies / screenings, loyalty marketing and more
Work with development and analytics teams to further build out our marketing automation
Assist with additional project planning as needed
Continuous A/B testing on email and SMS marketing
Qualification
Required
Proficiency with marketing automation tools (e.g., Segment, Customer.io)
Strong understanding of email marketing best practices and automation workflows
Strong organizational and multitasking skills
Ability to think strategically and execute tactically
Excellent communication and collaboration skills
Bachelor's degree in marketing or a related field
3+ years of experience in lifecycle marketing, email marketing, or customer engagement
Experience with customer segmentation, journey mapping, and building marketing automation
Benefits
Paid Time Off (PTO) and Company Paid Holidays
100% Employer paid medical, dental, and vision insurance plan options
Health Savings Account and Flexible Spending Accounts
Bi-weekly HSA employer contribution
Company paid Short-Term Disability and Long-Term Disability
401(k) Retirement Plan, with Company Match
Company
Care Access
Care Access helps people learn more about their health and participate in clinical research to help find new medicines and cures.
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Biomedical Advanced Research and Development Authority (BARDA)
2024-08-26Grant
Recent News
2026-01-23
Company data provided by crunchbase