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Extra Space Storage · 1 month ago

Director of Risk Management-Claims

Salt Lake City, UT, United States

Full-time

Hybrid

Director/Executive

7+ years exp

Extra Space Storage is a leading institutional self-storage company committed to providing exceptional storage solutions. We are seeking a dedicated and experienced Director of Risk Management to oversee the full lifecycle of property and liability claims, ensuring timely and effective resolution while shaping departmental strategy and optimizing claims processes.

CommercialReal Estate InvestmentSelf-Storage

Growth Opportunities

Responsibilities

Claims Management: Oversee and manage the property and liability claims processes, ensuring timely and effective resolution of claims

Team Leadership: Lead and mentor a team of claims professionals, providing guidance and support to ensure high performance and professional growth

Process Improvement: Develop and implement best-in-class claims management processes to enhance efficiency and reduce costs

Negotiation: Utilize strong negotiation skills to manage and resolve claims disputes effectively

Stakeholder Collaboration: Build and maintain relationships with internal and external stakeholders, including senior management, insurance carriers, adjusters, consultants, and vendors

Organizational Change: Drive organizational change by implementing innovative strategies and processes to improve claims handling and risk management. Use knowledge of policy forms to make recommendations to provide more comprehensive coverage

Data Analysis: Analyze claims data to identify trends and opportunities for improvement, and provide strategic insights to senior management

Compliance: Ensure compliance with all relevant regulations and company policies related to claims management