Insulet Corporation · 2 months ago
Sr Director, Patient Access Support Services (Hybrid)
Acton, Massachusetts
Full-time
Hybrid
Director/Executive
$221K/yr - $332K/yr
15+ years expInsulet Corporation is an innovative medical device company dedicated to simplifying life for people with diabetes. The Sr. Director, Patient Access Services will develop and lead patient access strategies to ensure efficient and affordable access to diabetes therapies while fostering a collaborative team culture.
Health CareMedicalMedical Device
Responsibilities
Develop and lead national patient access strategies for diabetes therapies reimbursed under the pharmacy benefit
Oversee the design and execution of patient support programs including copay assistance, prior authorization, benefits investigation, and specialty pharmacy coordination
Align access strategies with commercial, medical, and market access teams to support insulin delivery and diabetes management solutions
Lead all operational aspects of patient services, including HUB services, call centers, and vendor management
Ensure SOPs, training, and compliance standards are met across all patient-facing operations
Monitor KPIs and patient experience metrics to drive continuous improvement and ensure timely access to diabetes therapies
Direct and support the Field Reimbursement Manager (FRM) team to ensure effective payer navigation and provider engagement for diabetes care
Establish clear goals, performance metrics, and development plans for FRMs
Integrate field insights into broader access strategy and operational planning
Collaborate directly with Inside Sales, Field sales, US Commercial Analytics and other departments
Partner with payer strategy, government affairs, and analytics teams to ensure seamless access and data-driven decision-making
Collaborate with HEOR and commercial teams to assess program impact and ROI, especially in the context of diabetes outcomes and adherence
Qualification
Required
Bachelor's degree
15+ years in the pharmaceutical or medical device industry
10+ years in patient access, market access, or reimbursement strategy
Experience standing up a patient services and/or field reimbursement manager capability
Proven success in leading national patient support programs, preferably for diabetes therapies or insulin delivery systems
Experience managing third-party vendors and cross-functional teams
Deep understanding of the diabetes payer landscape, specialty pharmacy operations, and regulatory compliance
Preferred
Advanced degree (MBA, PharmD, MPH)
Benefits
Medical, dental, and vision insurance
401(k) with company match
Paid time off (PTO)
And additional employee wellness programs
Company
Insulet Corporation
Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform.
1001-5000 employees
H1B Sponsorship
Insulet Corporation has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (58)
2024 (43)
2023 (19)
2022 (33)
2021 (41)
2020 (17)
Funding
Current Stage
Public CompanyTotal Funding
$629.5MKey Investors
DeerfieldOrbiMedAlta Partners
2025-03-18Post Ipo Debt· $450M
2009-03-16Post Ipo Debt· $60M
2007-05-15IPO
Leadership Team
Ashley McEvoy
President & Chief Executive Officer
Ana Maria Chadwick
Chief Financial Officer
Recent News
2025-12-20
2025-12-17
Company data provided by crunchbase