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VeSync · 2 months ago

UX Researcher III

Tustin, CA

Full-time

Onsite

Senior Level

5+ years exp

VeSync is a portfolio company specializing in health and wellness products, seeking a UX Researcher III to lead comprehensive research efforts that inform product strategy and design decisions. This role involves conducting mixed-methods research to understand user needs and collaborating with cross-functional teams to enhance user empathy in product development.

Consumer GoodsCustomer ServiceE-CommerceLocal

Responsibilities

Plan, execute, and synthesize foundational, generative, and evaluative research across multiple product lines

Use mixed methods (qualitative and quantitative) to uncover user needs, motivations, and friction points

Design studies that address key product risks — value, usability, feasibility, and viability

Translate findings into clear, actionable insights that guide strategic decisions and measurable outcomes

Balance deep research with lean, iterative testing to support product agility and continuous learning

Maintain and enhance the participant panel, consent workflows, and research documentation systems

Develop reusable research frameworks, templates, and toolkits to make research more efficient and consistent

Evolve a research repository that promotes knowledge sharing and long-term organizational learning

Establish standards for insight tagging, storage, and discoverability to reduce duplication and scale research impact

Partner with Product, Design, Engineering, and Marketing to define user-centered goals and success metrics

Integrate research insights into product strategy and roadmap prioritization

Present insights clearly to executive and cross-functional audiences, influencing both product and business direction

Champion user empathy and customer-centric culture across the organization

Qualification

Mixed methods researchEnd-to-end researchUser experience researchResearch operationsProficiency with research toolsStakeholder communicationAgile environmentsHealthWellness domainStorytelling skillsCross-functional collaboration

Required

Bachelor's or Master's degree in Human-Computer Interaction (HCI), Psychology, Anthropology, or a related field

5+ years of UX or product research experience, ideally in consumer tech, wearable, or health/wellness domains

Proven success conducting end-to-end research from discovery through validation and post-launch evaluation

Expertise in mixed methods research (interviews, usability testing, surveys, diary studies, fieldwork)

Strong synthesis, storytelling, and stakeholder communication skills

Experience supporting beta programs in agile environments

Preferred

Proficiency with tools like UserTesting, Dovetail, Figma, Quantilope, or similar research/repository platforms

Experience working with international or multilingual teams; communicates with empathy and clarity across time zones and cultures

Comfortable with rapid, iterative product testing and evidence-driven experimentation

Background or interest in health, wellness, or behavioral science

Highly motivated, adaptable, and curious — thrives in dynamic, fast-paced environments

Company

VeSync

Founded in 2011, VeSync was established with the goal of enriching the lives of customers across the globe by providing thoughtfully engineered consumer products designed with convenience, simplicity, practicality and value in mind.

Founded in 2011

Anaheim, California, USA

1001-5000 employees