Genesis Molecular AI · 4 months ago
IT Consultant
San Diego, CA
Contract
Onsite
Entry, Mid LevelGenesis Molecular AI is pioneering foundation models for molecular AI to unlock a new era of drug design and development. They are seeking an IT Consultant to provide technical support and enhance technical operations within a high-growth startup environment.
Artificial Intelligence (AI)BiotechnologyInformation Technology
Responsibilities
Provide technical support for desktop, laptop, mobile devices, and peripherals
Manage macOS workstations including provisioning, patching, and imaging
Configure and manage network devices (routers, switches, wireless APs)
Assist with onboarding/offboarding processes (accounts, devices, access control)
Maintain and optimize our endpoint management system, ensuring devices are compliant, secure, and consistently operational
Provide responsive technical support to our team members, quickly diagnosing and resolving issues for both in-office and remote employees
Troubleshoot all IT-related topics and in-depth research to find the best technical solutions
Maintaining comprehensive documentation for systems, processes, and procedures to support knowledge sharing and business continuity
Maintain an organized and updated inventory of IT equipment and software licenses
Document IT procedures, solutions, configurations, and changes
Order/procure equipment, maintain vendor relationships, and inventory management for all IT hardware and software
Partner with all business units and collaborate on projects
Communicate effectively and concisely to the entire company
Analyze existing processes, suggest and make improvements, and implement business processes where none exists
Qualification
Required
Technical background
Experience in a customer support or IT admin role
Understanding of the day-to-day aspects of an IT organization, especially in a high-growth startup
Strong troubleshooting skills
Collaborative approach to work with cross-functional teams
Provide technical support for desktop, laptop, mobile devices, and peripherals
Manage macOS workstations including provisioning, patching, and imaging
Configure and manage network devices (routers, switches, wireless APs)
Assist with onboarding/offboarding processes (accounts, devices, access control)
Maintain and optimize endpoint management system, ensuring devices are compliant, secure, and consistently operational
Provide responsive technical support to team members, quickly diagnosing and resolving issues for both in-office and remote employees
Troubleshoot all IT-related topics and conduct in-depth research to find the best technical solutions
Maintain comprehensive documentation for systems, processes, and procedures to support knowledge sharing and business continuity
Maintain an organized and updated inventory of IT equipment and software licenses
Document IT procedures, solutions, configurations, and changes
Order/procure equipment, maintain vendor relationships, and inventory management for all IT hardware and software
Partner with all business units and collaborate on projects
Communicate effectively and concisely to the entire company
Analyze existing processes, suggest and make improvements, and implement business processes where none exists
Excellent verbal and written communication skills
Excellent teamwork skills with flexibility to partner with many teams
Familiarity with Linux, macOS, Windows, iOS, and Android devices
Ability to administer G-Suite for day-to-day operations
Capable of managing AV hardware and software, including Google Meet and other video conferencing software
Strong knowledge of networking concepts (switching, firewalls, subnetting, wireless technologies, VPNs, LAN/WAN, etc.)
Prior IT/helpdesk/customer service experience, particularly in an early-stage startup
Firm grasp of networking protocols such as TCP/IP, UDP, ARP, DNS, DHCP, and PXE
Expertise in procuring and maintaining physical computer infrastructure
Ability to solve immediate problems while designing and prioritizing systemic solutions
Experience administering SaaS applications like Microsoft, Google Workspace, and Slack
Preferred
Software license management
Supporting development environment based on GCP VM instances
Company
Genesis Molecular AI
Genesis Therapeutics unifies AI and biotech to accelerate the discovery of new medicines.
Founded in 2019
51-200 employees
H1B Sponsorship
Genesis Molecular AI has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (1)
2023 (1)
2022 (1)
Funding
Current Stage
Growth StageTotal Funding
$256.1MKey Investors
Andreessen HorowitzRock Springs Capital
2023-08-21Series B· $200M
2020-12-02Series A· $52M
2020-04-01Series Unknown
Leadership Team
Evan Feinberg
Founder and CEO
Aleksandra Faust
Chief AI Officer
Recent News
Genetic Engineering News
2025-12-10
MIT Technology Review
2025-11-27
Company data provided by crunchbase