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Westchester Medical Center Health Network · 1 month ago

Sr. Process Improvement Engineer (Only On-site)

Valhalla, NY

Full-time

Onsite

Mid, Senior Level

2+ years exp

Westchester Medical Center Health Network is seeking a Sr. Process Improvement Engineer within the Operational Excellence Department. The role involves serving as an internal management consultant to drive substantial operational improvements through project management and collaboration with operational leaders.

Hospital & Health Care

Responsibilities

Serve as a change agent and transformation leader for WMC, providing leaders, teams, and departments with a wide range of state of the art process improvement and industrial engineering methodologies in order to transform operational process

Support performance improvement activities that align with the strategic direction of the WMC Health Network based on the analysis of current state operations, anticipated needs, and innovative approaches to the future

Scope improvement initiatives, acquiring consensus leadership support, and establishes metrics and landmarks; create and update project plans, action items, and meeting minutes

Oversee data collection, analysis, and assessment through observations and system reporting and prepare documents, including workflow and process flows diagrams

Apply queuing theory and methods to service delivery decision-making, including simulation modeling

Work collaboratively with leaders throughout the organization to ensure the highest quality of patient services, maintain cost effective resource allocation, efficient and responsive flow of patients, information and materials, facilitating lean and highly reliable processes

Conduct process and data analysis to discover opportunities for improvement Develop unique information flow solutions to streamline information handoff

Collect and translate all operational business requirements to be included into future state process design

Facilitate teams that will identify, design and implement solutions using sound process engineering and improvement science principles that will result in high-quality and efficient processes

Query and analyze data, develop visualizations and distribute various performance analytics tools to promote data driven decision-making

Build implement various technical solutions that help automate optimize business processes, communications, and reporting utilizing advanced programming (SQL, Python) and workflow automation tools (Microsoft Power Platform)

Mentor and support the development of new team members (Management Engineer I University Research Associates)

Coach and educate at all levels of the organization on process improvement techniques

Qualification

Lean/Six Sigma CertificationIndustrial EngineeringData Visualization SoftwareProcess AutomationPythonSQLHealthcare ManagementTeam BuildingAgile SkillsCommunication

Required

Minimum of 2 years of experience in Industrial Engineering, Operations Research, Healthcare Management, or other healthcare-related field with significant improvement science and transformation training and experience, required

Experience with modern EMR software, optimization, reporting, and workflow design

Experience with python or other programming language

Ability to network, persuade/influence, engage partners, and build strong teams, with a positive internal customer focus

Master's degree, required

Advanced proficiency in statistics and statistical software with an ability to visualize data for improvement/performance monitoring

Advanced skills with data visualization software (Tableau/Power BI), SQL / databases, and ETL process / tools (SSIS) required

Advanced skills in process automation utilizing software solutions such as Robotic Process Automation or the Microsoft Power Platform

Record of accomplishment in designing & implementing innovative solutions with quantitative value

Strong process mapping and visualization (Microsoft Visio)

Excellent written and verbal communication with a strong drive for perfection / professionalism in delivery and presentation

Proven ability to work both independently on projects and as part of the larger team

Advanced proficiency in Microsoft Office Suite

Preferred

Lean/Six Sigma Certification or equivalent experience, preferred

Deep understanding of the Healthcare system and an ability to apply system/design thinking to understand, model, and improve operations at an organizational level

Agile skills that draw from other disciplines such as management, business administration, organization development, information technology, and computer science

Company

Westchester Medical Center Health Network

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The Westchester Medical Center Health Network (WMCHealth) is the pre-eminent provider of integrated health care in New York’s Hudson Valley region, serving nearly 2.5 million residents across more than 6,000 square miles.

Founded in 1917

Valhalla, New York, US

10001+ employees