Citizens Business Bank · 2 months ago
Loan Servicing Specialist II
Rancho Cucamonga, CA, US
Full-time
Onsite
Mid Level
$20/hr - $24.08/hr
3+ years expCitizens Business Bank is seeking a Loan Servicing Specialist II to perform all loan servicing functions under moderate supervision. The role includes responsibilities such as processing payments, managing loan documentation, and ensuring compliance with applicable laws and procedures.
BankingFinancial Services
Responsibilities
Complies with and stays abreast of all policies and procedures, federal and state laws applicable to the job
Performs all functions related to balancing, reconciliation and certification of GL accounts
Board and fund all new and renewed loans and leases
Process payments, payoffs, paydowns, as well as, advances, maintenance transactions and non-posted transactions
Process collateral lien perfection and lien releases
Process all payoff demand requests, prepayment penalty calculations and paid note documentation
Process charge offs and recoveries for all loans and leases
Perform the call back/audit function when required for all entries to the loan/lease systems
Perform updates as needed on the loan tickler and collateral systems
Respond to internal/external inquiries
Prepare and maintain departmental logs and reports
Accurately scan and index loan documentation into the appropriate imaging groups and Types
Provide, present and promote The Citizens Experience to all external and internal customers
Other duties as assigned
Qualification
Required
High School diploma or GED
Minimum 3 years loan servicing experience
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
Ability to write reports, business correspondence, and procedure manuals
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages
Ability to apply concepts of basic algebra and geometry, and interpret bar graphs
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Ability to deal with problems involving several concrete variables in standardized situations
Proficient in MS Office (Word, Excel, Outlook)
Proficient in the use of mainframe loan systems, preferably FISERV
Proficient in the use of PC based loan systems, preferably Lease Complete
Familiar with standard U.S. commercial, consumer and real estate lending policies
Familiar with standard U.S. note department workflow
Knowledge of U.S. federal and California state banking laws and regulations related to banking
Team player
Sets high standards for self and team
Adapts well to changes
Strong can do attitude
Takes the initiative
Ability to work under pressure
Attention to detail
Benefits
Annual bonus
Company
Citizens Business Bank
Citizens Business Bank is a banking company that offers financial services to customers.
1001-5000 employees
H1B Sponsorship
Citizens Business Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
unknown1983-04-08IPO
Leadership Team
David Brager
Chief Executive Officer
Recent News
2026-01-22
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2026-01-20
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2026-01-20
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