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Acuity International · 1 month ago

Assistant Operations Manager - Notional

Portland, Oregon

Full-time

Onsite

Mid Level

3+ years exp

Acuity International is a global company that provides critical services to government and commercial enterprises. The Assistant Operations Manager supports the Operations Manager in overseeing daily functions of an ICE detention facility, ensuring compliance with standards and coordination across various departments.

Information Services

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Assist in managing daily facility operations to ensure safety, security, and compliance

Supervise and support department leads in executing operational plans and schedules

Monitor staff performance and assist with training, scheduling, and evaluations

Coordinate with ICE Enforcement and Removal Operations (ERO), contractors, and internal teams

Respond to operational issues and emergencies, ensuring timely resolution

Support audits, inspections, and reporting activities

Maintain documentation related to staffing, incidents, and compliance

Assist in budget tracking, procurement, and vendor coordination

Promote adherence to ICE Performance-Based National Detention Standards (PBNDS)

Qualification

Facility operations experienceDetention management experienceLeadership skillsDHS SSBI clearanceBilingual (English/Spanish)CPR/First Aid certificationOrganizational skillsCommunication skillsWork under pressure

Required

Bachelor's degree in Criminal Justice, Public Administration, Business, or related field

Minimum 3–5 years of experience in facility operations or detention management

DHS SSBI clearance or eligibility to obtain one

Strong leadership, organizational, and communication skills

Familiarity with ICE detention standards and secure facility operations

Ability to work in a high-pressure, secure environment

Ability to obtain and maintain favorable background investigations

Must be proficient in English; able to receive and understand detailed information through oral and written communication

Meet the requirements of the contract for all immunizations

Must be at least 21 years of age

Must be a US citizen or permanent resident, Resided in the US for 3 years in the past 5 years

Preferred

DHS or ICE experience

CPR/First Aid certification

Has undergone a federal investigation at the level of Tier 2 or higher; has been granted favorable suitability/eligibility and has not had a break in service for more than 24 months

Ability to travel