Motivus · 3 months ago
Email Operations Consultant
United States
Full-time
Remote
Mid Level
3+ years expMotivus is a company dedicated to unlocking human potential through innovative solutions. They are seeking an Email Operations Consultant to manage the end-to-end QA process for email campaigns, ensuring quality and brand consistency across all assets while collaborating with various teams to optimize email performance.
Information Technology & Services
Hiring Manager
Aura Stephany Morales Bermudez
Responsibilities
Own the end-to-end QA process for email assets created within SFMC using drag-and-drop templates or approved content blocks
Ensure all campaign assets meet visual, functional, and branding standards prior to deployment
Conduct rendering previews, link validations, subject line checks, and dynamic content validations to detect and fix inconsistencies
Maintain documentation of QA protocols and continuously optimize internal checklists and validation processes
Leverage platform-native features like subject line testing and predictive content blocks (e.g. Einstein Recommendations) to validate and enhance email performance, where applicable
Cross-functional Collaboration
Liaise with the Content team to track asset readiness and confirm timely delivery of images, copy, and other creative components
Collaborate with the Activation and Campaign Coordination roles to align on timelines and ensure all QA checkpoints are met prior to go-live
Partner with technical teams when needed to flag issues outside of drag-and-drop scope or requiring backend fixes
Identify recurring QA issues and recommend improvements to templates, content modules, or campaign processes to reduce errors over time
Support knowledge-sharing within the team by documenting findings, QA learnings, and platform-specific best practices
Champion the importance of quality and attention to detail as a critical element of consumer experience
Qualification
Required
3 years of experience in email marketing operations, QA, or related roles with a strong emphasis on campaign validation and execution readiness
Proven expertise in Salesforce Marketing Cloud (Email Studio, Content Builder, Preview & Test tools) and/or similar marketing automation platforms
High attention to detail with a passion for maintaining brand consistency, technical accuracy, and flawless consumer experiences
Familiarity with email rendering tools (e.g. Litmus or Email on Acid) and cross-device testing best practices
Excellent organizational and time management skills to manage QA across multiple campaigns under tight timelines
Strong collaboration skills to work closely with Content, Activation, and technical teams
Preferred
Experience working in enterprise environments, ideally in FMCG/CPG, retail, or data-driven industries
Basic knowledge of email performance metrics and how QA contributes to overall success (e.g. deliverability, CTR, error rates)
Exposure to platform features like Einstein Copy Insights or Subject Line Testing for performance enhancement
Understanding of accessibility standards and email compliance (e.g. CAN-SPAM, GDPR) considered a plus
Background in high-volume, regulated environments
Certification in Salesforce Email Specialist or equivalent
Benefits
Grow Your Career : At Motivus, you will have the opportunity to expand your skills and take on leadership roles in diverse projects.
Work on Emerging Tech : Be at the forefront of innovation by working with cutting-edge technologies and methodologies.
Collaborative Environment : Work with talented teams that value your ideas and contributions.
Learning and Development : We offer a range of L&D programs to help you advance your career.
Client-Centric Approach : Contribute to solutions that create lasting value for global Fortune 500 clients.
Company
Motivus
Motivus is a provider of digital engineering, cloud, data and AI-enabled transformation services, dedicated to solving complex technology challenges that empower clients to achieve business growth, increase revenues and reduce costs.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase