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VT Group (VTG) · 1 month ago

System Administrator II (Salesforce Agentforce Integration)

Arlington, VA

Full-time

Onsite

Mid, Senior Level

3+ years exp

VTG is seeking a skilled Salesforce Developer who will act as the primary front-facing contact for Agentforce deployments, defining and steering the Agentic AI strategy and roadmap for customers. The role involves providing oversight for Agentforce solutions, collaborating with stakeholders, and ensuring effective Salesforce usage among end-users.

Information TechnologyMilitarySecurity

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Provide comprehensive oversight for the successful deployment of Agentforce solutions, ensuring seamless integration with existing customer infrastructure

Design, develop, and orchestrate personal assistant agents and autonomous agents to enhance our internal processes and workflows

Lead discussions around Agentic AI strategy and road mapping for customers

Drive the adoption of foundational Responsible AI principles, including risk mitigation, bias and toxicity testing, and the setup of robust guardrails to ensure ethical and safe AI usage

Collaborate with stakeholders to gather requirements and translate them into technical specifications

Provide training and support to end-users, ensuring they are equipped to utilize Salesforce effectively

Maintain all current certifications via Trailhead’s maintenance exams

Acquire additional Salesforce certifications as required, minimum of 1 additional certification attained per performance period

Qualification

Salesforce AdministratorAI/LLM technologiesSalesforce certificationsExperience CloudConversational AI solutionsNatural language processingMicrosoft Office 365Problem-solving skillsCommunication skillsOrganizational skillsTeam-oriented

Required

Must have 3-7 years of experience

Proven experience as a Salesforce Administrator with a strong understanding of the Salesforce Platform including Experience Cloud

Experience leading and overseeing deployments of AI/LLM technologies, including end-to-end engagement management

Experience with LLM prompting (chatGPT, Claude, etc) through professional or personal use

Understanding of prompt builder including Retrieval-Augmented Generation (RAG)

Strong problem-solving skills and the ability to work independently and as part of a small dev team, larger contract team, and broadly as a contributing member of our corporate professional services unit

Excellent communication skills, with the ability to convey technical concepts to non-technical stakeholders

Detail-oriented with a focus on delivering high-quality solutions

A self-starter with strong organizational skills

A creative problem-solver with a passion for learning

Team-oriented and adaptable to quick pivots and changing priorities

Intermediate skill with Microsoft Office 365 product suite with focus on Excel

Must have and maintain a Secret level clearance